Windows Player Download error

Server Version#: 1.16.5.1554
Player Version#:1.3.0.910
Plex Media Server.zip (286.0 KB)


After a clean install of the Windows Player, I was trying to download a couple movies for a trip and it shows and “unexpected error”.

Included logs.

Please post your client logs
https://support.plex.tv/articles/windows-mac-app-logs/

This is a disappointing bug. I think it’s the same situation as Downloads not working in Mac Desktop app.

We’ll release a hotfix this week.

Hot fix has been released. Please see these instructions to enable downloading if you previously attempted downloads in 1.3.0 on a fresh install

However, any existing downloads will be “lost”!

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