Wrong name and picture with some movies

Hi all,
sometimes I get on PMS completely different names and pictures in the content as what is actually in there. F.I. While I have New Amsterdam 2018 I get a description of a totally different series. (It plays the right one though… The other day I put Colombo on the server but Plex called it Dragon Ball…
Anybody any idea how to solve this.

Kind regards,
Roel

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  1. Look up your show on TheTVDB
  2. Take the title as it is used on TheTVDB.
    If there is something in parentheses, take that too.
    If the title contains invalid characters (depends on your file system), like § : % *, simply leave them out.
  3. Check the naming and the folder structure of your show.
    Name the top folder of the show exactly after the title on TheTVDB.
    No abbreviations. No additional subfolders. No aliases.
    Add the (year) in parentheses of when episode 1 of season 1 of this show was aired.
  4. Name the episode files according to the above linked naming guide.
    Use the same title as for the top folder. Show's Title (year) - s01e01 - additional info.ext (’- additional info’ can be left out)
  5. After you corrected the naming and folder structure, perform the Plex Dance with all files for this show.

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