About a week ago, Plex on my Xbox One started having a problem. The Plex app begins to go dark about 5 minutes. It starts by dimming and then the screen goes black. I still have audio once the screen goes out. It tested it on my tv and projector. Both when playing a movie and when the xbox is in the Plex menu. It is like the Xbox is going into standby due to inactivity. Anyone have the same issue?
This has been addressed in the forums quite a bit, plex is aware and are working on it.
Wow that was a fast response! Thanks! :) Is there a temporary work around, besides regularly moving the controller?
Unfortunately not at this time (at least not that I am aware of).
Wow that was a fast response! Thanks! :) Is there a temporary work around, besides regularly moving the controller?
Switch back to using your Roku?
Sorry couldn't resist but that is what I did on one TV and another I just started using the integrated Plex client on my Samsung TV.
I just couldn't take the dimming any more.
Is there any update to this issue? I have found that hard resetting the Xbox and connected devices (Amp & smart TV) can sometimes fix the issue but its very inconvenient and doesn't work all the time
Edit: sorry just read the big topic about this. Already answered i see.
I have the same problem but it only happens when i access the settings (when i watch a movie or a serie). When i click pause and change the subs or audio: then the dimming starts (and i have to use to controller every few minutes to get the normal screen back). When i watch a movie or serie and i don't access the subs/audio settings i can watch it without having problems. I think this started with my last Xbox update, but i'm not sure about that.
This problem was gone and then reappeared for me as of 1-16-2015. Hopefully they fix this soon.
It has reappeared for me as well. The other issue is that I get the kinect listening for a command option, as soon as I start Plex. The voice command feature should only start when you say a command. I’ll add a screen shot later today.
Just upgraded to Plex 2.3.12 and all is well.
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