Android app won't play radio lists

Plexamp plays my local music fine but if I click 1990’s Radio (or any other) I get an error
“Couldn’t Start Playback”
I tried switching from AAudio to OpenGL but that didnt help.

I get the following error on the server log:
EventSourceClient/pubsub/172.104.217.191:443] PubSub: Received notifyConnectivity event with incorrect async identifier (5f1fa1cb-911e-4db0-a021-4c9dc4ee03e, expected 610b081a-73d3-4465-be3e-d954eec651e

Please don’t extract log snippets. Post the whole thing, so we can make sense of it :sweat_smile: In this cast, Plexamp logs and server logs.

Processing: Plex Media Server Logs_2022-05-28_10-10-31.zip…
Uploading: 37498100866547.zip…

Logs attached. I tried to access ‘Time Travel Radio’ and ‘British Metal Radio’ and both failed. Then I extracted these log files.
I have a Pixel running Android 12.
Thanks

In case attachments didn’t work:
plexapp - Connecting...
server - Connecting...

May 28, 2022 10:09:25.681 [0x7238fd44] DEBUG - Radio: Generated library mood mode with 3 top tracks per album in 72 ms into 0 tracks.
May 28, 2022 10:09:38.544 [0x714b4d44] DEBUG - Radio: Generated library history mode with 3 top tracks per album in 24 ms into 0 tracks.

My guess would be that you have popularity data disabled on the server. Enable it and refresh.

THanks.
WHere might I find this setting?. I believe I looked at every menu item.
(Running on Synology)

Never mind - I found it at
Manage Library - Music - Edit - Advanced

Popular Tracks was off and I enabled it.
After several tries over a period of a few minutes it seems it still dos not work
“Couldn’t Start Playback”

I will try and post more logs later unless you have other ideas.
Thanks

you need to refresh all metadata for the library after you enable it. this will take quite some time.

Seems to have fixed it.
Thanks!

1 Like

glad to hear!

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