Is this version (3.84.2 on a Samsung UE55KS9000 running from Media Server 1.14.1.5488) meant to look very different from previous updates and the actual preview screen shots on the Samsung Apps screen?
Mine Plex now seems to have reverted to a very clunky (I’m assuming older) look and feel, no longer showing my media groups by their folder names, but now “programmes”, “videos” etc . Technically it seems to work with no black screen or playback issues. Just this terrible “new” UI? Please tell me the slick UI I love from the preview screen shots is returning?!
Hello, getting a black screen with loads of code every time i restart the samsung tv. A fresh reinstall of everything works only until i turn of the tv. Next time i turn the tv on Same problem again. samsung 2016 tv Ue65ks9500 I havethe problem since the update on the 08-02-19 to 3.84.2 version. the same as this
Same issue crashing with black screen and c ode. Manage to reset sometimes by holding turn off button on smart remote to close all open apps, then plex often works again when restarted, but goes wrong eventually
apparantly they contacted Samsung i read on the Geman language forum where the issue was raised too. I asked them to keep us up to speed here too. Nothing as if yet. Maybe asking them on the facebook website is an idea . You can leave messages there. I did. https://www.facebook.com/pg/plexapp/posts/?ref=page_internal
Somewhat comical that the original post says a stable version has just been released, but in all seriousness hopefully this is resolved soon due to the number of models it’s affecting.
I have a KS8500 and I don’t have the black screen with code issue. The issues I am seeing is if I switch between sources and the application, the Plex app doesn’t actually open back up. Sometimes when I turn the tv off and try to open the Plex, it will just be a black screen, or the faded background but the application doesn’t actually load. Only way to reset this is to unplug the tv from power. Super annoying.
I’m having a hard time with this version. It takes FOREVER for files to load / play, and buffers quite frequently. I did not have this problem w/ the same files on the previous version of Plex.
How can I troubleshoot this? How can I roll back to a stable version? It’s unusable!
Would like to give positive feedback but I can’t. Previous version on my Q7 Series played 4K movies as direct stream without problems. Since yesterday’s update lot of buffering or error message file is not supported. On top the nice channel overview in live TV is also gone. Very Sad
Same issue for me. Black screen with white crash text scrolling up screen whenever I launch Plex from my Samsung UN65KS9000 TV. Just started happening several days ago out of the blue.
