Cast (Actors) are not displaying Correctly

General Discussions Plex Features
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I have found an issue with my Cast (Actors). I have ripped my DVD movies with WinX HD Video Converter software. When i pull up the info on the movies, it displays the “WinX HD Video converter” as a actor. I have “unmatched” and matched several times. Any help would be greatly appreciated!!!

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Do this:
Go to

  • Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

  • Settings - Server - Agents - Shows - TheMovieDatabase
  • Settings - Server - Agents - Movies - Plex Movie
  • Settings - Server - Agents - Movies - TheMovieDatabase

Afterwards, ‘Refresh Metadata’

If you paid money for this video converter software, write to them and tell them that they should give you the option to remove their “stench mark” from the embedded meta tags they produce.

3 Likes
3

You ROCK! this did fix my issue I can not thank you enough!!

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