The first step in getting involved in a preexisting conversation, is to have read the existing posts carefully. You didn’t do this it appears.
I’m now going to dismantle your entire post. 
Replying without reading the first post fully. 
- This preference is a server-side preference. Its value impacts all client devices. So something set wrong here cannot impact the display on only one type of device (unless there is another bug with that one device – see: flattening single season TV shows). To be a settings mistake by me, it would need to be settings on the client app itself.
As I said in the first post of this topic:
and in a later post:
Yup. Not a server setting…
But here’s the real kicker:
- The settings you are referencing are for Collecton display on the Library tab.
This controls whether you see a Collection and all its items in the Library listings, just the Collection itself (items hidden), or only the items (Collection not visible on main Library screen). I am posting here about the absence of collections on the Collections tab at the top, and
this setting has nothing to do with that tab of the client interface. Collections always display on that tab – I can confirm it even shows collections that have no items! So this whole point of your reply is a big, fat red herring.
- As I said in my most recent reply:
If the issue was a problem with server settings, logically I could not change the behavior of the issue simply by changing to an earlier version of the same client. 
This setting only serves to allow the user to override the default Collection behavior for the Library. All three of my previous points apply same here. [redherring.jpg]
Are you familiar with the term “thread hijacking”? It’s when someone posts a thread on a specific topic and someone else comes in and replies, diverting the conversation into an entirely unrelated direction. It’s literally what @amy_apricotlearningonline_co_uk did here.
I posted a topic on a specific problem on a specific Plex client app, with comparisons to other client apps, an A-B comparison to another server version, and even searched the forum for other posts on the topic and linked to them. That’s a boatload more effort than many other people go to here, and Amy’s reply took the conversation into “I seem to be unable to update this thing.” She never said what it was, or what platform it was for, which will only prompt replies from other people asking for clarification and assistance, further taking the thread away from its topic. She’s adding noise into the conversation (even if it even was only two posts at that point). The only reason she was even here is because I linked to her thread where she appeared to be having the same problem – which only helps her in this case. I could have replied to her thread, but she posted in the Smart TV section, so I assumed she is using an actual Fire TV television and it would not have been correct to add my Fire Stick issue to it. Just like I did not reply to the Android app thread I linked. Even though the FireTV app and the Android app are close to the same, they are not And as I said before:
…and it would have been! Even if she had been correct, and I had been replying to her back on her topic, her new post about the updating should be moved to a separate thread regardless, because it’s for a new issue!
TL/DR: In your rush to be all chivalrous with your post you seem to have missed the person being rude was her.
