The latest update: PlexMediaServer-1.15.6.1079-78232c603-x86_64.spk
removed Plex as an Administrator. This resulted in “Content Unavailable” and content unplayable even if the file and drive connections are valid.
To fix this issue, re-add permission for Plex as “Allow” & “Full Control”.
Use File Station and select your library folder.
Right library folder then click properties.
Click Create button. Select “plex” from drop down list.
Click inside the dialog box to close the drop down list.
Click all permissions then click ok.
Close the File Station and verify “Content Unavailable” no longer appears and content playback enabled again.
MODERATOR ADDENDUM
This is not the best or easiest action. It also defeats the entire purpose of IMPROVING the protection of your media.
Simply add permission to the share in Control Panel - Shared Folders as Trumpy outlines below.
Hi. I’ve updated the only read permissions for the plex user to all library folders and I can access all libraries (video, music, etc.) except photo than it doesn’t work. Anyone could tell me what can I do for solving it? Thanks.
I’m pulling my hair out with this update. I’ve ended up twice uninstalling this version and putting back the previous one. The today I took a punt on installing the latest 1198 version. It brought me to the same place again with the damn permission. I’ve been over the whole file system multiple time and confirmed Plex user has permission on everything read./write. This hasn’t done a thing to allow access from the app.I’ve even been right into the deeper folder permissions via file station and they are all ticked. There’s seriously nothing left that should be stopping access according to all of the advice that’s written. So once again I’ve taken things back to version 994.
When you go to Control Panel - Shared Folders, and EDIT one of your media shares , then look at the Permissions tab, you should have something like this:
I run as admin most of the time. I have given user Plex permission to READ-ONLY of the movies share.
Exactly like the same and as per what I’ve read ad-naseum here on the subject. My Video folder which contains all of the relevant folders has full read and write for plex just as all other relevant shared folders. What’s taking a screenshot going to do its the same config (except I just give plex full permission), but here :
I had something of suspicion of this with my folders not ‘conforming’ to the ‘cookie cutter’ folder layout. My issue when thinking about changing is, is now do I have to go through and screw around with all the other software which utilises my current structure no issue whatsoever, ie. SabNZB, Sonar, Radarr etc?
I also will note as per my sentiments in my first post, I went through the whole restarted scenario to no avail, which is why we are now at this potential of having to mess around moving terabytes of media into a new structure.
Yeah sorry, wasn’t putting it back to you directly there to have the answer through quoting you, just more putting it out to ChuckPA etc who after the initial ‘default’ advice didn’t come back with anything other than the published advice to ‘restart DSM’ .
And I’ve already done to restart DSM twice after changing permissions on photo folder.
As well, I’ve deleted the photo library and I’ve added it again but with the same result.
What I don’t understand why it’s working in the rest of the folders but not with photo one. Do you have an idea?
if you want to get into the syno itself, at the command,
cd /volume1
find video video -type d -exec chmod 755 {} \;
find video video -type f -exec chmod 644 {} \;
You can edit the directory name to also be photos if you wish to alter that one as well.
You may also list both on the same command (find photos video …)
Be Advised:
this will confirm / deny whether those shares are the source of the problem.
the above isn’t meant as a long term solution. Those two commands set permissions at the Linux level. If you now have access, you know DSM / Video Station / Photo Station are expressly interfering.
So I’ve now started a copy process to a dedicated Movies shared folder created with the correct permissions. This now a joyful 6-8hr (as it keeps bouncing around trying to estimate) process DSM tells me just for this, probably similar for my TV content. I don’t want to cut and paste everything out. I want to make sure its not a total PIA to get all of the other apps working with the new folder arrangement before I delete the original folders. Must say I’m really stoked Plex found it necessary to implement such a change, I had no issues with the existing ‘forced’ permission levels.
