Custom posters for TV Shows

Plex Media Server Metadata & Adding Files
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1

Hi,
I would kindly like to ask for your help. I have dutifully followed the guidance in this local media assets article for TV shows. Posters for individual seasons work greatly but posters for whole shows do not. And I cannot figure out why. I placed show posters on the correct “level” (root of each show) and named them accordingly show-1.jpg, show-2.jpg etc. I attach my server details below.

Any suggestion will be greatly welcomed, thank you in advance.

Server Version#: 1.24.3.5033
Server#: Nvidia Shield TV Pro
Player Version#: 4.66.1

2

I think that section of the help page needs to be rewritten. It’s inaccurate, and really confusing.

Make the file name for the poster literally either “show.jpg,” “poster.jpg,” or “folder.jpg.”

3

I see, thank you, It didn’t occur to me but I will give it a try. On a side note, is it possible to edit those help guidelines? Some kind of crowd sourced update maybe…?

4

Hi,

So I have tried all recommended namings (show, poster, folder). Unfortunately none of them works. Anyone please has further suggestions?

5

Once you have your show.jpg, season01.jpg etc… you also need to ensure you have Use Local assets enabled on that library. See screenshot below. I would check that first also ensuring you do a scan & refresh of the library so the jpg files are detected.

Screenshot from 2021-11-07 10-49-49

In addition, if you have EVER manually selected a show or season poster then this will not be used as you have manually set it to something else. For any shows like this you would need to manually set it again using the local one.

6

Hi,

Library settings are correct however that rule about EVER making a manual poster selection is the problem. Of course I have at least once selected poster for some shows in my library. Is there no way how to circumvent this than creating a new TV Shows library?

7

Not that I am aware of anyhow. As I say, a manual poster/backgrounds/episodes selects are considered a edit by plex which then locks it from metadata refreshes. The only way is to manually set it again to something else or setup a new library/server. This I have done previously once I had all my local assets in place to ensure I’d never have poster etc… changing again.

8

The Plex Dance should allow Plex to auto-select the local poster file, but that will remove the show from playlists, and it may affect the watched status, sharing status, and any other customizations.

9

Has never worked for me if a custom poster was selected beforehand but certainly worth a try.

10

So I should try removing the show, emptying bin and loading it totally fresh. I will give it a shot, thought not the most elegant solution.

11

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