Does not see new folders

HI All I am new here

I set everything up a couple weeks and it worked great, now I’m trying
to add folders in my music video library and it does ot see them and I did
use scan library files

My music has folders and is fine Music/ Band/Albums/songs

I really dont understand how my music library can have a 3 level
folder structure and my music Videos cannot have any folders

I am new here and hopefully posted in the correct spot

I am using a Synology 2-Bay NAS DS223 and a Mac Studio

When you originally setup the Music shared folder,
did you grant permission for PlexMediaServer to read the shared folder AND all sub-folders and files? (the checkbox when granting permission)

(I presume you did because you do have some content)

Now that you’ve added more, did you go back into and re-apply permission to them too?

(SMB or upload doesn’t always add those permissions automatically. Plex can’t see the files because it is non-privileged / can only see what you expressly give it permission to see)

For Reference, here’s the Synology FAQ / How-To