@“david.leigtontv@btinternet.com”
This is unrelated to this thread, if only remote access isn’t working.
Please start a new thread, and provide more details as well
/T
And you did connect with admin as the user, and your QNAP password?
I’m having the same issue. Installed the latest PMS, but it won’t open when I click the app inside my NAS menu. I can still access Plex from the web login. I’ve downloaded Putty and made sure SSH is enabled on my NAS like in the screencap above, but I still get the connection error.
@dane22 said:
And you did connect with admin as the user, and your QNAP password?
Yes I did dane22
If your PMS works from the Web, then it is running, and as such, you should NOT fiddle with SSH.
Also please, since you have another issue, create a new thread, with all the info
/T
If SSH is enabled, and you can’t logon with it, then then make sure that SSH is enabled on all interfaces
(Service binding)
qnap.com/en/qa/con_show.php?op=showone&cid=238
And if not, I sadly can only suggest the QNAP forums, since this is a pure QNAP issue
@dane22 said:
Okay, and now for the tricky part here, since your workstation is a Mac, and I haven’t got a Mac, so guessing here, but try this:Open a terminal on a Mac, and type:
ssh admin@IP_OF_QNAPIf on Windows, use putty
Then type:
$(getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path)/plex.sh stopThen type:
rm "$(getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path)/Library/Plex Media Server/plexmediaserver.pid"Then type:
$(getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path)/plex.sh startAfter above, paste a screenshot of the terminal window, as well as try and access Plex again
And STRONGLY suggest that you copy/paste the commands above into your terminal window to avoid type errors
And if SSH(Putty) Connection is refused, then make sure that SSH is enabled on your QNAP
/T
You made my day! Thank you!!!
@dane22 My server is also unavailable on the web. I have not changed anything since upgrading both the firmware and the PMS version.
Hi
Still can’t get it going. On the first line of code in putty I get
I first did ssh admin@10.0.0.4, then entered my passowrd
Then I did:
$(getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path)/plex.sh stop
and I get the message in the attached file. I checked Plex is running.
What’s the output of typing:
$(getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path)/plex.sh start
/T
I have attached the screen shots of each command I typed.
Process I followed was to install the PlexMediaServer_1.1.3.2700-6f64a8d_arm-x31plus.qpkg
I didnt uninstall the previous version of PlexMediaServer_0.9.16.6.1993-5089475_arm-x31.qpkg
The reason i have this old version is because it is the most stable one on the QNAP.
Should I perhaps uninstall previous version (but then I need to remove my library and rebuild it afterwards again 
)
@Pbenn said:
Process I followed was to install the PlexMediaServer_1.1.3.2700-6f64a8d_arm-x31plus.qpkg
I didnt uninstall the previous version of PlexMediaServer_0.9.16.6.1993-5089475_arm-x31.qpkg
What QNAP model do you have?
/T
And found out from another thread, that you got an TS-431, correct?
If so, you can NOT use the 1.x versions, since they are not for the x31 series, but for the x86 and x31PLUS series
The latest for the moment is the 0.9.16.6, found in the Ziggimon thread here
/T
@dane22 correct. Ah thanks for that. Now it makes sense.
Thanks for your help.
@dane22 said:
Okay, and now for the tricky part here, since your workstation is a Mac, and I haven’t got a Mac, so guessing here, but try this:Open a terminal on a Mac, and type:
ssh admin@IP_OF_QNAPIf on Windows, use putty
Then type:
$(getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path)/plex.sh stopThen type:
rm "$(getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path)/Library/Plex Media Server/plexmediaserver.pid"Then type:
$(getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path)/plex.sh start
Hi Dane,
I am using a TS-253A and I am getting the follow error when I want to remove the pid file.
I am unable to Claim my PMS on the same network.
thanks for any help.
Best/A
Hi,
I read carefully the whole thread but still when I try to “rm” the pid I get that the file is not there:
I have QNAP TS 451
Installed latest Plex manually
What else can I do? please help
Update:
when I stop PMS the file goes away so I cant delete it
and when I relaunch it is created again.
Can I remove it when the PMS is up?
Thank you
When PMS is stopped correctly, there is no pid file to remove, and as sush, the start command should just plain work…
But when that’s said…Versions from 1.1.4 and onwards, should notice you in the QNAP interface about this, and tell you to simply disable/enable PMS from the AppCenter
/T
