Server Version#: 1.24.2.4973
Player Version#: 7.23
One iPhone has the issue, the iPad with the exact same user account does not have the issue for the same movie and can download it. Reproducible with only two movies so far.
[edit] I am using Downloads and not Mobile Sync.
PlexDebugInfo-7.23-1076 (2021-09-15 15.17.59 +0200).zip (5.1 MB)
I began seeing this today when trying to “convert” one iPad over from Sync to Downloads.
I went through and deleted all content, erased Plex from the iPad, reinstalled Plex, and am still getting this (and other) errors when “Downloading” new content, despite the iPad showing nothing. It seems I can download “new” movies (ones that haven’t ever been on this iPad), but “old” movies that had been here before are failing, either with this message or sometimes with “Error downloading this item.”
Right now I see exactly ONE item in the Downloads list (on the “new” method), and yet it says “Downloading 7 of 7”.
Something with this is still very, very broken.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
