So since last night my Plex has stopped working on both my tv’s in my house. They where working find during the day then I just get this message “An error occurred while attempting to play this video. Please check your connection and try again” I have check different videos and they all say the sa…

You need to provide logs files for somebody to be able to help you. Reporting issues with Plex Media Server | Plex Support

sorry forgot to add it. have now edit post an attached it

This is the Plex version you are running: Plex Media Server v1.18.6.2350-143d2e66b Is this the latest version that works on your device?

So just looked on my phone and tablets. They are running version 7.19. But the tv versions are 8.18. So could this be a issue!?

If the server version is not the latest - that’s the first place to start…

Just looked and the server one is the same as the tv. So Mobile devices are different but they work

The server and the client and two different things in terms of versions - as far as I can tell your server version is kinda old :frowning:

[image] skenny16: both my tv’s in my house These are the two FireSticks correct? You logs show a Fire TV Stick 4K - 1st Gen (2018) and a Fire TV Stick - 2nd Gen (2016-2019). The only other devices I see in the logs are an iPhone and Safari browser. There are other threads reporting similar…

Thanks for the reply. Just read the thread u suggest yeh looks like android decides are the issue. The issue r 2 fire sticks which are Android. Seen some work around so may try them then later to see if they work. As for my Plex server outdated. Didn’t no it was. Usually it updates it’s self so may…

Error when streaming on TVs

Plex Players

FordGuy61 June 26, 2021, 7:00pm 11

Here’s some info on manually updating Western Digital NAS:
Manually updating Plex Media Server on MyCloud NAS

Topic		Replies	Views
Unable to stream on certain devices Plex Media Server server-docker , server-unraid , android-tv	3	316	September 15, 2021
PLEX App on Fire TV Stick error message “An error occurred while attempting to play this video. Please check your connection and try again.“ Plex Players server-western-digital , android-tv , fire-tv	2	671	August 9, 2021
Fire TV 4k Plex has stopped playing movies! Plex Media Server server-western-digital , android-tv , fire-tv	3	225	August 2, 2021
Android TV Plex App update 18th May broken? Plex Players android-tv	13	717	August 14, 2021
"Unable to play media" on fire stick General Discussions server-western-digital , fire-tv	3	823	October 28, 2021

Error when streaming on TVs

Related topics