Everything works, except video playback

Huh? Why is that? If you really disable GDM you have at least to get your "hardcoded" PMS Addr right.

I just don't see ANY possibility how this could affect thumbnail loading...

Well, I don't understand why, but if the PlexConnect detects an IP Address from the VMWare virtual interface (and not my wi-fi adapter's IP address), it simple didn't work: the thumbs are empty and movies doesn't start.

What worked for me is to change Settings.cfg to force PlexConnect to bind the right interface:

enable_plexgdm = False
ip_pms = 192.168.1.10

How and where do I put these settings for enable_plexgdm because I have looked in the settings.py and I am confused where this would go or be edited?

Try to edit Settings.cfg

enable_plexgdm = False
ip_pms =

Huh? Why is that? If you really disable GDM you have at least to get your "hardcoded" PMS Addr right.

I just don't see ANY possibility how this could affect thumbnail loading...

I think I found a plausible explanation:

The Listing XML is returned to ATV directly from PlexConnect, but paths inside this XML that points to images and video stream are using the IP Address discovered by PlexConnect at startup (ip_pms).

If it gets the VMWare interface's address (169.254.125.223 in my case), it is accessible by the computer itself, but is out of the range of my network (192.168.1.x in my case), and consequently, ATV cannot access these paths.

You may want to try disabling WMM on your router. Go to "Applications and Gaming" and look under QoS (Quality of Service) and uncheck WMM. This stuff choked both my airplay to ATV and streaming Plex to my mobile devices.


Hope it helps :)

THANKS Puchdog!!!!!

thank you is working!!!!

thanks!!1

This is what I did to get it working. I downloaded a fresh copy of plexconnect and I edited the settings.py file. I changed this 

  'enable_plexgdm'  :('True', 'False'), \
    'ip_pms'          :('192.168.178.10',)
 
 To this
 
'enable_plexgdm'  :('False'), \
    'ip_pms'          :('Your machine ip address',)

THANKS Puchdog!!!!!

 

thank you is working!!!!

 

thanks!!

THANKS Puchdog!!!!!
 
thank you is working!!!!
 
thanks!!


I'm glad it workout for you.


I'm having the same problem it appears everyone in this forum is; everything comes up fine and works as expected until I actually try to play something.  Then I just get an that it can't load, try later.

Details below. 

Thanks for all the help!

Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software):ATV 3 5.2.1

The DNS server set on the ATV (found under the ATV settings > general > network > DNS):10.0.1.2

The device and operating system (including version number) that PlexConnect is installed on:Mac Mini 10.7.5

The local IP address of the device that PlexConnect is installed on: 10.0.1.2

The device and operating system (including version number) that the Plex media server (PMS) is installed on:Mac Mini 10.7.5

The local IP address of the device that the Plex media server (PMS) is installed on:10.0.1.2

Where your media is stored (e.g. internal drive): External hard drives

The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any testing branch e.g. the Elan/PlexInc one. - I'm using the one that was just posted

The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update)

  [PlexConnect]

port_pms = 32400
enable_plexgdm = True
ip_pms = 192.168.178.10
ip_dnsmaster = 8.8.8.8
enable_dnsserver = True
 

Has anyone had a chance to take a look at this one?  I started over from scratch and am still having the same issue.  I can't seem to figure out whats going on...

Everything is as expected...I can search through movies and tv shows, thumbnails are visible, all is good except when I actually try to watch something. 
Thanks in advance!

im going to have a go shortly but with another clean install as I may have phafed something up but still not working here

Updated code is out if you want to try that.

I finally got it working.

I had the issue where everything worked fine except for video playback...

I tried all of the solutions in this thread to no avail. Turns out, updating my ATV3 iOS to the latest version ultimately worked. After doing that, I installed the latest PMS, the latest PlexConnect, and didn't change any of the default settings.

I finally got it working.

I had the issue where everything worked fine except for video playback...

I tried all of the solutions in this thread to no avail. Turns out, updating my ATV3 iOS to the latest version ultimately worked. After doing that, I installed the latest PMS, the latest PlexConnect, and didn't change any of the default settings.

Took your advice and turns out installing the latest versions worked. Who knew? Hehe....

Rookie error? Yeah yeah...

Cheers guys!

Hi I’m running a virtual machine running plex, on esxi hyper visor, works a treat, just to discount virtualisation.

Has anyone had a chance to take a look at this one?  I started over from scratch and am still having the same issue.  I can't seem to figure out whats going on...
Everything is as expected...I can search through movies and tv shows, thumbnails are visible, all is good except when I actually try to watch something. 
Thanks in advance!


Do you want to start a separate thread for this (copy and paste the info over) as it appears to be a different issue?
It will probably be tomorrow before anyone gets to it though.
A movie file info of a problem file might help as well.

Could you edit Setting.cfg and change:-

enable_plexgdm = True

to

enable_plexgdm = False

and

ip_pms = 192.168.178.10

to

the ip address of your PMS.

save the file and rerun PlexConnect.

This may have solved a problem for me. Thanks, I had no idea how to hard code the PMS ip info in the setting.cfg file

Guys got this to work.

I had the same problem, Library would load but there were no thumbnails and could not play the movies.

All i did was change my router, I had an old Billion Router, I though it was time for a change. I bought a Netgear N750. plugged it in and it worked. I did not change any settings did not restart machine, just unplugged, plugged new one in started plex connect and it worked.

This also solved my problem i had with iTunes only playing 1 song or movie on ATV 3 OS version 5.2.1, I always had to downgrade to OS 5.0.2. Now everything works like a charm. Just goes to show the router can make a difference <_< .

Hope this helps someone :)

I am the threadstarter. Works for me too now. I updated server from 9.7.11 to 9.8 with my new plexpass, and used the latest plexconnect.

Everything works for me except for the cover art and playback.

Updated ATV iOS and plexconnect files. Bought Plexpass subscription and downloaded 0.9.8...but no difference.
 

I got it to that point after changing the following settings.cfg entries to:

enable_plexgdm = False

ip_dnsmaster = 10.1.1.1 <-- Router's IP
ip_pms = 127.0.0.1 <-- Plex MS IP (as stated in plex's settings)




 

Everything works for me except for the cover art and playback.

Updated ATV iOS and plexconnect files. Bought Plexpass subscription and downloaded 0.9.8...but no difference.
 

I got it to that point after changing the following settings.cfg entries to:

enable_plexgdm = False

ip_dnsmaster = 10.1.1.1 <-- Router's IP
ip_pms = 127.0.0.1 <-- Plex MS IP (as stated in plex's settings)




 

In order to help we really need some very specific information; this information is detailed in the 'how to report an issue' link in the 'Please read before posting' thread.

The direct link is:  https://github.com/iBaa/PlexConnect/wiki/How-to-report-an-issue

 

PS screenshots of cmd.exe are not necessarily helpful and not what we are looking for. If you are having issues copying and pasting the window for other times you can right click the window title, select all and then copy ;)

ATV model: 3 Firmware: 5.3
DNS Server 10.1.1.252
PlexConnect is installed on Windows 8 Pro 64-bit
Local IP address of PlexConnect machine: 10.1.1.252
PMS OS: (Same as PlexConnect above)
Local IP address of PMS device: (Same as PlexConnect above)
Media is stored on an external 3TB HDD.
PlexConnect version number: got it from here last night --> https://github.com/iBaa/PlexConnect
Settings.cfg file:

 

[PlexConnect]
port_pms = 32400
enable_plexgdm = False
ip_dnsmaster = 10.1.1.1
ip_webserver = 0.0.0.0
loglevel = High
enable_dnsserver = True
ip_pms = 127.0.0.1
port_webserver = 80


http://pastebin.com/wR2384tD