Failed to download subtitle

hey is anyone still getting the same failed to download subs on some movies ??

hey dane is this issue still on going and being looked into and hopefully have fix soon ? appreciate any response, r.e

im sorry dane but what are you talking about mate ? i am refering to subtitles ?

yeah problems still there guys plex done nothing lol as usual

1 Like

dane … read back i asked a question about this thead its not OT as you say

na dude you didnt download a thing … those are subs included with the movie

Sorry, but you are mistaken. The subtitles were grabbed from the “Search…” option as depicted in the screenshot. I took the screenshot after the successful download.

In fact, I tested again for another film tonight, search and downloading of subtitles is still working after the recent updates were pushed out.

Additionally, @rosse1402, consider utilizing the “Edit” button on your posts to avoid cluttering the forum with multiple entries. If a swift response is desired, Discord may be a more suitable platform for real-time discussions, as opposed to excessive cross-posting on the Plex forums. :beers:

1 Like

Same thing here (Plex Server Version 1.32.7.7571.). It was a cool feature, pitty its not working anymore.
Edit: It may not be a Plex issue after all. I’m in Greece and OpenSubtitles dot org is banned so I guess Plex Server cannot reach to it. Strange thing is that OpenSubtitles dot com is accessible… :thinking:

It’s not working for me and I see the following in the logs

23-10-12 13:50:55,141 (7fdb791dcb38) :  DEBUG (networking:144) - Requesting 'http://127.0.0.1:32400/system/messaging/clear_events/com.plexapp.agents.opensubtitles'
2023-10-12 13:50:55,214 (7fdb7c5ec808) :  DEBUG (accessor:68) - Creating a new model access point for provider com.plexapp.agents.opensubtitles in namespace 'metadata'
2023-10-12 13:50:55,217 (7fdb7c5ec808) :  DEBUG (networking:144) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes'
2023-10-12 13:50:55,334 (7fdb7c5ec808) :  ERROR (networking:197) - Error opening URL 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes'
2023-10-12 13:50:55,337 (7fdb7c5ec808) :  CRITICAL (runtime:1299) - Exception getting hosted resource hashes (most recent call last):
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-1cf77d501/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 1293, in get_resource_hashes
    json = self._core.networking.http_request("http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes", timeout=10).content
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-1cf77d501/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 243, in content
    return self.__str__()
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-1cf77d501/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 221, in __str__
    self.load()
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-1cf77d501/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 159, in load
    f = self._opener.open(req, timeout=self._timeout)
  File "/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py", line 435, in open
    response = meth(req, response)
  File "/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py", line 548, in http_response
    'http', request, response, code, msg, hdrs)
  File "/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py", line 473, in error
    return self._call_chain(*args)
  File "/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py", line 407, in _call_chain
    result = func(*args)
  File "/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py", line 556, in http_error_default
    raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 404: Not Found

Add my name to the list, also having the same problem. Not sure why Plex would delay the switch to the new Opensubtitles domain/server, even though .org may be still functioning to limited abilities, Opensubtitles is no longer supporting the .org domain.

1 Like

Hi me too !!!
version 1.32.6.7557

1 Like

Same issue here. Any ETA from Plex team to have this fixed ?

lol guys i just turn mine off now ■■■■ it, easier life :stuck_out_tongue:

Huh, this is about on-demand download of subs

And for the rest of people in this thread, then yes, still a work in progress, but not forgotten!

1 Like

Hi, any progress on this subject.?

Sadly nothing yet, but do know that our devs are on the task

1 Like

Same problem here… :frowning:

Any plans to support the new opensubtitles REST API? Looks like the current API is going away at the end of this year: OpenSubtitles.org API deprecation and end of life - OpenSubtitles forum

As said, it’s work in progress

1 Like