Server Version#: Windows Version 1.21.1.3842
Player Version#: Web Interface
My copy of “Game of Thrones (2011)” TV series matched correctly when it was initially added to the server. Starting a couple of days ago (approximately 01/01/2021), there is no match (the poster and textual information has disappeared). When I manually try to match, there is a single response (“Game of Thrones: Cartoon Parody” (2011)). I do not understand how such a well known series cannot be matched correctly. Nothing on my end has changed. FYI There is no issue with the hundreds of other items on my server.
The TVdb indicates that Game of Thrones premiered in 2010, Wikipedia indicates 2011. Neither date currently works. Just so we’re clear, my file originally had a 2010 date and the lookup worked flawlessly for more than a year. The poster and textual content was previously filled correctly. For the last few days, I’ve looked at blanks for this singular item.
I changed the date today to match the Wikipedia article to see what might happen. Currently, I cannot lookup by date, by name or by using the ID as you suggested. The search graphic thingie just spins without end. (In other words it finds nothing and also never times out) It is as if the TVdb no longer has any record of Game of Thrones … which I know is not the case.
Update: I rebooted my server and repeated the previous steps. I continued to have issues looking up game of thrones by name or with either date. However, it was able to lookup when using the ID but it took a looong time. Even though it updated, I’d love to learn of an explanation if anyone has one. Why would this title no longer automatically be found in the TVdb by name (with either date or blank) when it did so previously? Thanks in advance.
I was having the same problem. Mine was being matched with “Game of Stones”. I clicked “Fix Match” and then in the title put in 121361 and clicked search. It then found it correctly. The date doesn’t seem to matter.
I have the same problem, i noticed after a scan game of thrones wasn’t matched and the anime Black clover was matched with a mini parody. and when i tried to match game of throne the agent only found a cartoon parody.
Hopefully using tvdb numbers work
Is it me or recently tvdb agent is less reliable than before?
Yes, I am experiencing the same issue as “thibo1138” and “blim5001”. Up until a few days ago, Plex previously matched “Game of Thrones” as expected. Now, it cannot match at all expect when using the ID. Since the record at TVdb hasn’t been changed recently, could this issue be related to a recent Plex server update? If so, is there a best way to communicate this to the software development team at Plex?
No, this seems to be something weird with the TVDB api. I tested a raw api query to their service and it returned a single bad result of “Game of Thrones: Cartoon Parody”.
I’ll open up a ticket with them and see if we can get this resolved.
It looks like the api issue has resolved itself over night, the correct results are coming from the TVDB api now but the old data may still be cached with Cloudflare for a bit so give it some time to expire.
I just ran into the very same issue a few minutes ago. First it incorrectly matched with Game of Stones. When I tried to Fix Match, the actual title did not appear in the search list. I had to search with the ID (121361) before Plex could correctly recognize the media.
