I am setting up my server for the first time, I have paid for remote streaming. But I cannot get the server to stream. I have read the help articles but I do not understand how to port forward. I have att internet. And the server is allowed through the windows firewall. Server Version#:v.1.42.2.101…

So you used Retry I am guessing? Restarted Gateway and Server

I did yes. And it was connected for a couple seconds.

I have to restart the gateway as well? I have no VPN on right now.

Yes it reset everything, do both at same time.

Okay, I have family home right now using the internet so I will reset tomorrow when they are away. I will update when I do!

I just checked, your ISP uses Carrier Grade NAT, you will need to ring support and ask them if you can Opt out of CG-NAT. If not, you may have to pay a fee every month for a Fixed IP. Normally $10. Also do you have two Routers on the line to your server. If so you will need to Look at your NAT sett…

[image] SE56: I just checked, your ISP uses Carrier Grade NAT, Where did you see that? I have AT&T Fiber. There is no CG-NAT with my service.

Help: Not Available Outside Your Network

Plex Media Server Remote Access

FordGuy61 December 3, 2025, 3:03am 20

See this post for port forwarding with a BGW320-500: Changed ISP - No Remote Access with AT&T BGW 320-500 - #3 by FordGuy61

The 210-700 is probably very similar.

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Help: Not Available Outside Your Network

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