How do I update Plex on QNAP

Plex Media Server NAS & Devices
1

When I download the update for Plex on QNAP and try to open the installation file, I'm getting this message:

 

There is no application set to open the document “PlexMediaServer_0.9.12.1.1079-b655370_x86.qpkg”. I am downloading the update on my Mac. Do I need to move the .qpkg file to the QNAP and open it there using QFile? I'm not sure how to do that step.

2 Likes
2

https://forums.plex.tv/topic/138453-qnap-and-plex-faqread-me-first/

/T

3

OnI am Mac user, new to QNAP.  If you open app center, click on "install manually", and then browse in Mac finder to correct file (Plex medis server......qpkg), and install, that should work.

4

OnI am Mac user, new to QNAP.  If you open app center, click on "install manually", and then browse in Mac finder to correct file (Plex medis server......qpkg), and install, that should work.

Q5 in the FAQ I linked to  ;)

/T

5

The link just goes to the Forum landing page. Thanks for the info bobalaska

6

@johanbadenhorst said:
The link just goes to the Forum landing page.

Heh…Stupid me…Was using the link for the old forums…

It’s the pinned post up here named: “QNAP FAQ…READ ME FIRST!!!” :slight_smile:

/T

7

I had to install from usb drive

8

Why not from a browser?

9

@kboyer1616 said:
I had to install from usb drive

QNAP offers the app center through it’s webinterface, where you can ‘manually install’ a package (in other words, upload the qpkg directly to the NAS).

1 Like
10

@kboyer1616 said:
I had to install from usb drive

But regardless…

In an ssh console, you can browse to the file, and it should be an executable…

You might have to change the rights of it though

11

Sorry guys…I don’t see what you are all talking about.

12

Nice tip dane.

13

@Aidanjhill said:
Nice tip dane.

Thanks, and guess you found out, that you downloaded the PMS for Synology :wink:

And glad you figured it out

/T

14

@dane22 said:

@Aidanjhill said:
Nice tip dane.

Thanks, and guess you found out, that you downloaded the PMS for Synology :wink:

And glad you figured it out

/T

Yep, wasn’t thinking at all!

15

Hello,

I read the QNAP FAQ, but I still have a few questions:

I installed the Plex Server (the first time) from the Apps section of the QNAP interface. It works fine. I noticed that when I enter que Plex web interface I have a message saying please install update manually. Fine. I downloaded the file, I already checked how to manually update.
My question is: Will I have to do any manual configuration after the update? Will the Plex from Plex.tv have any different configuration files ? Will I have to manually edit any?
Just trying to be safe here :slight_smile:

Thank you,

16

An update will retain previous configuration

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17

the interface has changed how do i install a update on a ts 451+

18

@EVILSHO2013

See https://www.qnap.com/en/how-to/knowledge-base/article/how-to-install-qnap-applications-qpkg-files-manually

/T

19

Doesn’t for me, it always strips out this part of media location path “/share/CE_CACHEDEV1_DATA/.qpkg/CodexPack”
Before a update a library path would look like this:
/share/CE_CACHEDEV1_DATA/.qpkg/CodexPack/share/plex/movies
After a update it looks like this:
/share/plex/movies
Then it doesn’t detect any new media when added to the libraries.
I have to edit the libraries paths and put back the CodexPack part. That then rebuilds all the metadata again which is a pain.
I don’t upgrade that often :stuck_out_tongue_winking_eye:

20

If you want to do it correctly, and not be underneath an API interface (which is what MultiMedia and CodexPack provide),

Move existing media from “MultiMedia” to real share (QNAP)
Here’s what I recommend: ( I assume CACHEDEV1 is all your storage as one big block )

  1. Settings - Server - Library
  2. Disable “Automatically update my library when changes detected”
  3. Disable “Empty trash after each library scan”
    (this preserves everything while moving.
  4. Save the changes
  5. Stop PMS
  6. Create a “TV Shows” share on CACHEDEV1 and make it shareable to your windows computer. As you’re creating this share, you will see you can declare it as containing video (media). This is how the MultiMedia share is supposed to be used. Let it construct a virtual folder view of your media.
  7. In QNAP FileStation,
  8. Open the “TV Shows” folder in there,
  9. Highlight everything (each of your Series)
  10. Right-Click and Move to the “TV Shows” share. This won’t take long because moving in Linux is really a “rename” operation.
  11. When it’s done, open the new “TV Shows” share in FileStation and see everything there. This is your confirmation.
  12. Now Start PMS
  13. Edit the TV Shows Library
  14. ADD /share/CACHEDEV1_DATA/TV Shows by browsing to it (safest way)
  15. Save
  16. PMS will scan your TV shows.
  17. You see it mark each as having a duplicate. This is expected and desired
  18. When all scanning is done and you’ve verified it all shows as duplicates,
  19. Edit the Library again and delete the reference to the MultiMedia folder.
  20. Save
  21. It will scan one final time.
  22. You will see all the duplicate (2) flags being removed.

When complete: Empty Trash, Clean Bundles, and Optimize Database
If you wish to move more libraries like this, move to the next one

When completed with all media relocation,

  1. Settings - Server - Library
  2. Enable “Automatically Update my Library when changes detected”
  3. Empty the trash after each scan.
  4. You can perform one final Scan, Empty Trash, and Clean Bundles if you wish.

Now, MultiMedia and PMS are happy.

As FINAL step, update the drive mapping in Windows (if you use it) to point to the new share for your TV shows :slight_smile: