Many thanks for your help TechoJunky, problem as now been resolved via the back end.
Cheers
Mike
Same problem here. I’ve been following thread only to find only answer is for someone at your end to solve.
John
Im having the same issue as Allensfarm. This is the first time seeing it fixed.
Are you able to do the same fix?
Have you made the screenshot using this version of the web app? app.plex.tv
Yes that one was. But I just checked it local and also no X.
I’ve asked someone to take a look.
It should be done now. Try closing and re-opening the client app/or refresh the app in the web browser (F5) to force an update.
You are my hero. This has been cursing me for a while now.
Thanks!
Could this of been because I had people not accepting an invite? I see they are no longer there?
Possibly. Maybe you tried to invite them into your Home?
I may have. That could be why. But its all good now.
Same issue for my account! No X!
I used to have another home user, but I removed it…
Could you fix it for me as well from the backend?
are you using https://app.plex.tv ?
I was using my local ip:32400 but it’s the same on app.plex.tv
Your account is not in a Plex Home like the other users was. What browser are you using? have you tried clearing cache/cookies
Not to hop on the train here, but my Plex user is currently the sole member of a home, does not have a PIN and is subject to the “select user” step when I log into Plex. I do not see an option (red X) to leave the home under Users & Sharing. Any way whatever backend change is being made for others can be made for me as well?
You don’t show as being in a Plex Home like the other user did.
Same issue for my account! No X!
I used to have home users, but I removed them…
Could you fix it for me as well from the backend? (Did clear cache & tried plex.tv / localhost:32400). Would be great if a fix could be posted so that we wouldn’t have to bother you.
Thanks for the help.
You don’t show as being in a Plex Home like the other user did. Is it possible to get your console logs from the browser from when the user picker loads.
Plex Media Server Logs_2019-12-30_10-13-52.zip (4.8 MB)
There you go. Thanks