I recently updated and now Plex is not loading on my Samsung TV

Plex Players Smart TVs
,
23

Same issue here after just spending one and a half hours removing and re-installing then failing to link then finally getting it to work then closing and black screen on re-open… completely wrecked my evening. The Mrs gave up and took off to her office to watch crap on her PC. This is just ■■■■… something is always broken.

1 Like
24

I am also having this issue. The TV works great with all other apps.

25

Scheduled Maintenance at Plex.

“Infrastructure maintenance
Scheduled Maintenance Report for Plex
Completed
The scheduled maintenance has been completed.
Posted 3 hours ago. Feb 09, 2022 - 10:00 UTC
Verifying
Verification is currently underway for the maintenance items.
Posted 3 hours ago. Feb 09, 2022 - 09:51 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 4 hours ago. Feb 09, 2022 - 09:00 UTC
Scheduled
We are planning to upgrade one of our backend database on February 9th at 9AM UTC. No downtime expected.
Posted 18 hours ago. Feb 08, 2022 - 19:10 UTC
This scheduled maintenance affected: Authentication and API server (plex.tv).”

26

Just to let you all know, that Plex knows about this, and is looking into it

Sadly no timeframe for now

2 Likes
27

Same issue. Any updates?

28

It would behoove the Plex team to update the status.plex.tv page to reflect an accurate status of “Smart TV Apps”.

29

Wanted to add in my two cents as well
I’m using plex on Unraid via docker version Version 1.25.3.5409
Running on plex on a Samsung 6 TV (UN60KU6300)
Version 5.10.0 last updated on 04/22/2021
Tizen v1250

Same story, was watching plex a few nights ago and tried to connect and just get a black screen
I have tried

  • removing the tv from the authorized devices and tried to re-connect - Still black screen.
  • Removed the plex app from the TV - Re-added still same result
  • Considering updating the plex docker version to 1.25.5.5492 - I have not done this yet
30

I have the same issue

31

Same issue here with a Sony TV, works just fine on the mobile or on the computer but not on the TV app.

32

Maybe you should update the current status on status.plex.tv since it now wrongly says all systems operational.

33

It’s working for me now…

34

Working now.

35

I can confirm, its working now! TY for fast fix

36

Yes, up and running now. Thanks

37

Current version was pulled, and we reverted to 5.30.1

3 Likes
38

I can also report that it is working for me as well

39

Appreciate the quick restoration of service @dane22.

In an ideal world bugs wouldn’t occur but in the real world they do (devs / testers are human). My measure of success is the communication and response when things go wrong! Plex gets this right more often than the other big outfits I deal with.

2 Likes
40

Thanks, and relayed to the Devs that fixed it

41
42

Still not working for me. Have the latest version of Plex running, logged out/in, reinstalled. Works fine on browser and on my Roku, just not on my Samsung Frame tv. Any ideas?