I am having issues trying to download smart playlists.
I have two devices:
Samsung Galaxy S24 Ultra (Android 14, Plexamp v4.11.3)
Sony NW-ZX 700 (Android 14, Plexamp v4.11.3)
And two smart playlists:
Playlist 1: 619 tracks, 2 days and 23 hours duration, 173.7 GB size
Playlist 2: 257 tracks, 21 hours and 36 minutes duration, 50.7 GB size
I downloaded playlist 1 to Samsung S24 successfully. For playlist 2, it only downloads 256 tracks, out of 257. It just won’t download the last track. I have 174.4 GB available storage on the device.
I am unable to download the same lists on the Sony device. Playlist 1 has been downloading for hours now. It shows the size of the playlist as 666.4 GB (and keeps going up) which is a big discrepancy from the actual size of 173.7 GB, as mentioned above. The duration of this playlist currently downloading appears as 2 hours and 24 minutes. I’ve tried downloading playlist 2 as well, with the same issue. The download never ends, and the size of the download keeps going way over the actual size of 50.7 GB. In Plexamp, I have external storage (SD card) as the download destination. The card is a 1 TB card with only 251 GB used so far.
Both devices have the download limit set to maximum. On both of them, Plexamp has unrestricted battery usage allowed.
I’ve tried to stop and restart the downloads several times, rebooted both devices, but no luck.
I thought I’d post on here to see if anyone might have an idea of what’s going on and/or suggest a possible solution.
Without Plexamp logs we won’t be able to provide any help. Kill and restart the app, let it sit for ~30 seconds and it’ll start to complete/refresh downloads, and after a while, capture and upload logs.
Dec 16, 2024 16:04:47.837 [Javascript] INFO - Sync: Refreshing 'Afro (2)', computing items.
Dec 16, 2024 16:04:47.888 [Javascript] INFO - Sync: Playlist /playlists/38689/items with content key /library/sections/36/all?type=10&sort=addedAt%3Adesc&track.mood=114799 keep in sync true.
Dec 16, 2024 16:04:47.888 [Javascript] INFO - Sync: Processing content key, /library/sections/36/all?type=10&sort=addedAt%3Adesc&track.mood=114799
Dec 16, 2024 16:04:47.888 [Javascript] INFO - Sync: Using playlist content key /library/sections/36/all?sourceType=10&sort=addedAt%3Adesc&track.mood=114799&type=10
Dec 16, 2024 16:04:48.000 [Javascript] INFO - Sync: Adding 256 items with total duration 1293 min.
Dec 16, 2024 16:04:48.023 [Javascript] INFO - Sync: Computed 256 items for 'Afro (2)' and add/delete: true.
If you speak JSON you could download /library/sections/36/all?sourceType=10&sort=addedAt%3Adesc&track.mood=114799&type=10 and upload here.
As for the Sony, there’s something weird going on:
Dec 16, 2024 21:18:15.100 [0x5f588cb0] DEBUG - Networking: Completed request 329: (GET https://10-0-0-20.76f04ed23d3f49f5b9920408dd78b6f7.plex.direct:32400/library/parts/101322/1732823020/file.flac?download=1&X-Plex-Token=<token>) with code 200 (have 0 bytes) in 17165 ms.
Sync: Error downloading, Invalid argument
It’s unable to download files (note “have 0 bytes”), which explains why it’s not able to complete successfully. Try changing the download location, check permissions, and if you have the ability a logcat might provide more info.
Thank you. Any chance you could share with me instructions on how to download the JSON file and logcat? These are above my knowledge, and even though I’ve tried to find answers on my own, I came up empty.
