Sounds like the same problem I am still having (for well over a month) I was told it was probably a permission problem but I had used a batch tool to correct that (to no avail) and have since moved everything onto a newly formatted plex cache SSD …and the permission issue doesn’t make sense if my mu…

There used to be, but it was removed due to security concerns. This guide describes how to manually configure the location of the Plex data directory: [image] [HowTo] An extended guide on how to move the Plex data folder on Windows Tips, Tricks & How-Tos By default, Plex…

[image] Proteus777: I was told it was probably a permission problem And it still appears to be a permissions problem: WindowsError: [Error 5] Access is denied: u'\\\\?\\S:\\Plex Media Server\\Plug-in Support\\Caches\\com.plexapp.agents.thetvdb\\HTTP.system\\CacheInfo' This is just one error…

? I changed my path? It should say Z:\Plex Media Server [image]

That’s not your Plex data directory location, that’s just where it stores backups of your database. The location of your Plex data directory is controlled by a registry key: HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server\LocalAppDataPath

Ok …but I looked everywhere in the settings. I thought there was somewhere else to enter a directory but I could not find it anywhere and gave up looking.

Let’s not mix things up… (moved this conversation in its own thread)

It’s manually finding matches now …but it won’t apply it :frowning: I also tried doing the dance to no avail… it’s acting like it’s matched but "refresh is greyed and not meta data added. [image]

Wait there it goes! …I popped the server one more time and it seems to working now!!! THANK YOU!!!

No problem, glad you got it working.

Might be some lag updating some of the metadata, activity isn’t spinning and refresh greyed but that is what it also did for the few it’s found already. Might have to dance it some more (found one I didn’t do the dance for and 2 I did) …and then hopefully it will be reliable once I start adding mov…

Matching now happening in a timely manner :slight_smile:

Issues with adding files to library and matching

Plex Media Server

pshanew August 5, 2020, 12:41pm 6

There used to be, but it was removed due to security concerns. This guide describes how to manually configure the location of the Plex data directory:

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Issues with adding files to library and matching

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