make sure there are no embedded metadata in your files stirring things up:
Go to
- Settings - Server - Agents - Shows - TheTVDB
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under
- Settings - Server - Agents - Shows - TheMovieDatabase
- Settings - Server - Agents - Movies - Plex Movie
- Settings - Server - Agents - Movies - TheMovieDatabase
delete the cache of metadata agents
https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/
