Server Version#: 1.25.1.5286 Player Version#: 5.29.1 webOS Version#: 6.2.0-27 When streaming videos on my LG TV, the audio cuts out for a second or two. This continuously happens every minute or two. My workaround is to disable Direct Play and Direct Stream. This does not happen when streaming t…

I have an update. It appears that the issue only happens with content encoded with EAC3 5.1 audio. When the content is encoded with AAC stereo audio, the problem does not occur.

I have same problem in TV sony with android TV. How you disable direct play and direct stream?

I believe I have the same problem with Samsung TV QN90A. Plex Server on Windows 10 in local LAN PC. The case is DTS-HD => aac (dca => aac) with no transcoding for video which results of course in Direct Stream. Audio drops out for seconds, even minutes, then comes back for seconds, then drops out …

Go into settings from the main Plex Screen (lower left on my LG TV) and select Video.

A better workaround is to go into settings from the main Plex Screen (lower left on my LG TV) and select Audio. I then disabled EAC3 & DTS. I hope Plex fixes the issue with their LG App.

In sony android tv i dont have this options. APP in android is very poor. I try a lot of things and dont fix the sound drop.

I test to downgrade version and in Sony tv dont work. Cuts continue :frowning:

I opened the topic and have an LG OLED TV with drop outs. My original configuration had 3 HDMI cables daisy chained together. One from the receiver to the wall, one in the wall, and on from the wall to the TV. I replaced all of them with a single high speed HDMI cable, and that resolved my issue.

What has happen, they were not handshaking due to versions of HDMI, may have been missed labeled or not. Glad it is resolved

LG webOS Plex App audio cuts out

Plex Players

ThorinDwarf December 29, 2021, 6:55am 8

Pretty sure this is the same Audio drop outs - Is downgrading from latest to an earlier version safe?

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LG webOS Plex App audio cuts out

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