Library Scan not recognizing video files after update

We are NOT removing the library.

  1. we are clearing your logs folder by moving it out of the way but keeping the data just in case
  2. We are doing the Plex Dance on media that is affected and not appearing.

You said you added 3 new folders, lets pick one of those. Then follow the instructions above to carefully perform the plex dance. At first guess something in the file name is causing a problem, or its being flagged as a duplicate or something Im not easily seeing could be going on. By clearing the logs, and performing the dance and uploading fresh logs it allows me to get a good picture of what is going on, and the filename allows me to easily scan the logs for relevant information.