Server Version#: v1.41.0.8994-f2c27da23 Player Version#: Ever since I updated to this server version on 11/23/2024, my PLEX server will no longer recognize newly added mp4 video files added to my library folders. I have a parent folder called Health TV which contains over a hundred sub-folders e…

Can you please post your entire zip of your server logs ? edit have you ever launched Plex as admin (if not DONT)

I do not launch PMS as admin. Here is a link to the zip of the PMS log folder.: https://u.pcloud.link/publink/show?code=XZ3q255ZRNThmQfNp8hjHEJG7bwTR8xRHBwk File was too large to attach here

Just found another strange behavior. I have another channel called TV Shows. I added a new folder under this parent folder and copied a couple of videos into this new folder. When I look at this channel, those videos and the new folder showed immediately even before I selected Scan Library. So it i…

Here is a link to download the zip of my log folder. [image] nanowiz: Plex Media Server Logs.zip - pCloud

Ok, lets start with some fresh logs, I have no idea why you have 2-3 copies of your plex logs. I would stop plex, rename your logs folder to logs.old, start plex and then perform a Plex Dance of one of the missing folders. Then upload a fresh set of logs. And provide both the show name and one of th…

We are NOT removing the library. we are clearing your logs folder by moving it out of the way but keeping the data just in case We are doing the Plex Dance on media that is affected and not appearing. You said you added 3 new folders, lets pick one of those. Then follow the instructions above to …

Ah, sorry I was not understanding your instructions. You mean to do the Plex Dance on just one or all 3 of the affected folders, right? Here is what I did: I shut down PMS Moved everything out of the Log folder Moved the 3 affected folders out of the Health TV Folder. Started up PMS and ran a Lib…

So looking at your logs I am seeing that you installed Plex to a non-standard drive D:\ which may be causing some issues. (If you want to move plex, the install files are small. its the data directory you may want to relocate) You do have a number of legacy agents in use: FYI those will stop workin…

Library Scan not recognizing video files after update

Plex Media Server

nanowiz December 19, 2024, 3:19am 9

My Health TV channel has manually entered metadata describing each episode in every one of the 100+ series. That is over 1000 videos. I need to keep that intact. How do I do this Plex Dance without loosing what has been setup?

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Library Scan not recognizing video files after update

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