I have flagged this to Gracenote - they will probably respond saying it is a channel schedule data issue from the station - appears to correct itself on the 27th June !
I need zip code to progress this
Failure to save would normally happen if there is more than one channel number mapped to same EPG channel identifier - so could be some duplicates
A long time ago we stopped matching DVR Recordings and preserved the EPG data because of anomalies between EPG data and other data sources - the issues could lead to repeated recordings or loss of recordings. I also recommended having separate libraries for recordings.
If recordings are post processed or moved and the DVR indicator source is lost then the media files would get auto matched to metadata sources
This is the current position
Thank you for reporting this - the show details are missing. I have referred it to our EPG data ingestion team to investigate
no problem, 58503.
58501-58504 should be the same.
Midcontinent Communications (390 channels)
Thanks for the info @sethron. I couldn’t figure out the episode listing that the Plex TV Series agent is using so I just created a separate library and moved the shows (PBS) that have an issue over there. I have it set to use TheTVDB as the agent and all seems to be working. If I find out that the mismatches continue I’ll switch over to the Personal Media Shows agent.
I can understand the issues of having different databases of information. It does make recording of shows difficult if the EPG database shows one thing and the agent identifies that item as already in the library. As per @sethron suggestion I created a separate library just for the show I’m having an issue with and using TheTVDB as the agent because it seems to better match the EPG data that the DVR is using.
Now if I can just get that “Upgrade Libraries” prompt out of my Activity screen I would be all set.
Thanks for the zip code
It appears that this lineup has a lot of duplicates which are causing the inability to save the changes
Please go through the following set of channels on the channel mapping screen and for each set of duplicates ensure only one channel number is selected so we do not have any duplicates

You mentioned two missing channels: 590 and 665
I can see both channels in the Midcontinent Communications (398 channels) lineup

Could you double check
Ok, seems they updated the lineup as you can see mine only showed 390 channels yours showed 398. so those two missing ones are there now.
But as far as the duplicated, the lower number is supposed to be the SD channels while the higher is the HD channels.
so if it shows HD, then i can unselect 14 (for example), save it, then go back select 591 and save again. so i can get the channels now, i just dont have the SD and HD.
I have referred this to Gracenote - they should have separate channels for the SD and HD channels
In addition to Talk TV still be reported as a HD channel, I noticed that QVC (Channel 016) and QVC Style (Channel 038) are now being incorrectly identified on Freeview as HD channels as well ![]()

Would you be so kind to raise this with Gracenote please?
Yea they need to update the local broadcast logos as well for the affiliates. It gets confusing with multiple ABC NBC CBS when they’re all the same logo and no way to switch them ourself ![]()
In addition to Talk TV still be reported as a HD channel, I noticed that QVC (Channel 016) and QVC Style (Channel 038) are now being incorrectly identified on Freeview as HD channels as well
This has now been referred to Gracenote
My guide listing is only showing the episode name for the show and not the show name. I
There appears to be 3 or 4 shows on the 2.1 CBS channel that are in this state - This is now raised with our epg data ingestion team - Please let me know if you notice the issue on other channels as well
The ones that have a problem are shows for these episodes (just a selection of some of the episodes)
Channels Missing are
Display Channel - Digital Channel - Call Sign - Network - Nick Name
11-5 25.7 World World Channel
32-5 24.8 Fox WX FOX Weather
38-8 34.10 HSN HSN2
I have referred this to Gracenote
The first in your list 11.5 Weather does appear in the Chicago local broadcast listings lineup -so I only requested the other two
11.5 : WTTWDT5 (WTTWDT5 (WTTW-DT5) Affiliate: World)
Yea they need to update the local broadcast logos as well for the affiliates. It gets confusing with multiple ABC NBC CBS when they’re all the same logo and no way to switch them ourself
I will need all the actual specifics to be able to follow it up
channel number, channel name,
what it is and what it should be and if the channel title is correct
I can see some images are the same eg for
7.1 : WLSDT (WLSDT (WLS-DT) Affiliate: American Broadcasting Company)
17.1 : WTVODT (WTVODT (WTVO-DT) Affiliate: American Broadcasting Company)
2.1 : WBBMDT (WBBMDT (WBBM-DT) Affiliate: CBS Television Network)
2.11 : WBBMLD (WBBMLD (WBBM-LD) Affiliate: CBS Television Network)
48.3 : WMEUCD3 (WMEUCD3 (WMEU-CD3) Affiliate: CBS Television Network)
but I will need to know which ones you are referring to and what each should be
MS for Mac 1.27.0.5889 (installed 9 Jun 2022, rescanned tuner channels, refreshed EPG, restarted Mac hosting PMS) continues to mis-display EPG data offset by seven (7) hours for the OTA channel:
PosiTV display Channel 20.5 (KTBWDT5)
(physical channel 21 program 7)
Tacoma, WA (broadcast into the Seattle, WA MSA).It appears that PMS is misinterpreting UTC timestamps as PDT [UTC -0700]. The Seattle local time zone is currently Pacific Daylight Time (PDT [UTC -0700]).
I looked at the EPG schedule and the actual published channel schedule here POSITIV-JUNE-1-30-22.pdf
Is it not just 24 hours out ?
For example

and the channel own schedule for Seattle shows
I am going to ask Gracenote to look into the channel schedule
Could you compare what you see with what I found and also trying different plex apps eg Plex for Mac and Plex Web
This has now been referred to Gracenote
Many thanks - that is much appreciated.
As others have mentioned channel logos for other networks, there are still some that are unreadable, old, wrong and missing for the Freeview channels.
- 003: ITV - This is using the old 3D colourful logo and not the new flat logo like the other ITV channels use.
- 015: Channel 4 + 1 - As you can see from the screenshot in my previous post this is unreadable on a dark background. Gracenote did fix it a while ago for Channel 4 but not the +1 channel.
- 022: TJC - This is the logo for TJC Choice and not the TJC logo.
- 023: BBC3 - This is the old ‘pink’ pre-relaunch logo rather than the new ‘green’ logo. Ironically BBC3 HD has the correct logo for BBC3 so I would hope it should be a simple fix to move it.
- 034: Great Movies - This is also unreadable on a dark background.
- 037: QVC Beauty - The logo should be a large Q. like the QVC logo, with Beauty written underneath.
- 038: QVC Style - This is the old logo, from before the rebrand, It should be a large Q. like the QVC logo, with Style written underneath.
- 042: Great Movies Action - This is also unreadable on a dark background.
- 068: CBS Drama - This is also unreadable on a dark background.
- 069: CBS Justice - This is also unreadable on a dark background.
- 084: PBS America - This is the PBS logo (from the American version of PBS) rather than PBS America from the UK.
- 109: BBC3 HD - This is using the updated BBC3 logo and not the BBC3 HD logo.
- 237: Talk TV - Is missing a logo.
In case the problems are region dependent my postcode is CV23.
I have referred this to Gracenote
The first in your list 11.5 Weather does appear in the Chicago local broadcast listings lineup -so I only requested the other two
11.5 : WTTWDT5 (WTTWDT5 (WTTW-DT5) Affiliate: World)
Channel 11.5 and 32.5 came up on my EPG today. I couldn’t find any EPG data for HSN channel 38.8 anywhere. but 38.8 is a bouncer channel for 62.9. So i assume its a duplicate broadcast channel. They share the same call sign as well. Just not sure why the network programming is listed as HSN2. Confirmed visually by tuning into the said channels.
I will need all the actual specifics to be able to follow it up
channel number, channel name,
what it is and what it should be and if the channel title is correctI can see some images are the same eg for
7.1 : WLSDT (WLSDT (WLS-DT) Affiliate: American Broadcasting Company)
17.1 : WTVODT (WTVODT (WTVO-DT) Affiliate: American Broadcasting Company)2.1 : WBBMDT (WBBMDT (WBBM-DT) Affiliate: CBS Television Network)
2.11 : WBBMLD (WBBMLD (WBBM-LD) Affiliate: CBS Television Network)
48.3 : WMEUCD3 (WMEUCD3 (WMEU-CD3) Affiliate: CBS Television Network)but I will need to know which ones you are referring to and what each should be
I’ve pasted the Logos Below
- This is a rockford broadcast. Zip Codes for Rockford Listed here (i asssume anyone in the near vicinity will get this signal as well.
2.1 WBBMDT
2.11 WBBMDT
48.3 WMEUCD3
Logo For all 3 here as they are shared.
2.1, 2.11, 48.3 are all the same channel. just different regions to rebroadcast the signal from CBS regional in the city.
some more are here.
5.1 WMAQDT - NBC 5
32.1 WFLDDT - Fox 32
32.5 WFLDDT5 - Fox WX
50.1 WPWRDT - MyNetwork 50
I can add more to these as I go
It seems the EPG guide for US Atlanta Ga ZIP codes is out of date. An example ZIP code is 30339
Recently, WSB 2.4 obtained Comet TV, while 32.6 lost that programming.
A news article on Comet TV moving to WSB 2.4 is mentioned here COMET, CHARGE! and TBD Multicast Networks Secure Nationwide Affiliate Growth and Add New Series to Primetime and Late Night Schedules, Driving Strong Increases in Viewership
Can this be adjusted with the current EPG service?

