Live TV EPG - The update you’ve been waiting for

Server Version#: 1.30.0.6486
Player Version#: N/A
Tuner Make/Model: HDHOMERUN PRIME
Guide/Lineup name: Verizon Fios Burlington (MA , US)
Using XMLTV?: No
Channel number/Name: 5/505 WCVB (ABC)

I can also confirm the scheduling problem with ABC shows, such as Home Economics at 9:30 PM Eastern on Wednesdays. The episode name is appearing instead of the show name, thus causing the episode not be be picked up by the DVR scheduler.

Logs Attached (5.2 MB)

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It varies from a couple of weeks to much longer
I have asked Gracenote for an update. Their initial response in December was that the channel is not on their system and they will work on getting its schedules and add it

This has been referred to Gracenote - channels 32.1 to 32.7

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Hi,
I am missing several channels (EPG data) that have been live for over a year in the Pittsburgh market 15090 zip code.

Channel 12 WBPA-LD and the subchannels. I’m specifically interested in Weather Nation 12.10 and NewsNet 12.12

Channel WPTG-CD subchannels 69.7 and 69.8
I don’t care about these beyond the fact that they are missing from the EPG data from Gracenote.

As far as I know, Sony uses Gracenote, and the channels are listed in my television guide.

How do I request an update or get support for this problem?

I’m also having this issue on the West Coast. I did a complete refresh of the tuners as I was trying to switch EPG providers, which didn’t display too well. So I went back to Plex’s provider.

I am going to have to guess the TV station providing some of these for you - because according to rabbitears.info there are multiple stations broadcasting some of these channels in your area

For example 15.1 to 15.7 are showing as from KQTA-LD here but also they appear in the KMMC-LD set
RabbitEars.Info

KMMC-LD station and KDTS-LD sets of channels appear to cover a lot of channels in your list above - so I will request those to be added - i will mention both sets to gracenote - note sure which actually is relevant

Only discrepancy is for 24.7 and 24.8 which show as ONAPlus and AWEPlus rather than what you specified as NewsNet and NewsMX2 - would need more info on what these are and which station they are coming from

I am asking Gracenote to add this KBCW station channel

I am assuming these are coming from KEMO-TV station

I am asking gracenote to add the above 50.x channels

I can’t find this here

Can you tell me which station is broadcasting in the area?

I can see it as 66.1 in your lineup as KFSF-DT and it is also showing in rabbitears.info as vailable on 66.1

We fixed an issue on the server side for airings that were ending at 00:00 UTC - but we still have an issue in Plex Web for airings that cross the 00:00 UTC boundary

I will try and bump the outstanding issue. As far as I know the problem is only on Plex Web

The EPG guide for the Verizon Fios Burlington lineup for channel 52 TBS is showing the following for Eastern Time 16th January evening

and this appear to be in line with the TBS Channel schedule showing here

I have asked Gracenote to add these channels

I mentioned your 2 priority channels

I have asked for the 2 channels to be added - did not find them on rabbitears.info but here
image

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Looks like KDTS-LD is the channel sharing host and KQTA-LD/KMMC-LD are the channel sharing guests. Both are broadcasting from the same tower on physical channel. KDTS-LD are the 52.x virtual channels, KQTA-LD are the 15.x channels and KMMC-LD is the 30.x channels. I suspect RabbitEars.info is out of date with ONAPlus and AWEPlus. NewsNet’s website lists 24.7: Where to Watch NEWSnet in California - NEWSnet - News... as it used to be

I suspect RabbitEars is out of date and KDTV-HD is broadcasting UniMas on 14.2.

Although there still appears to be a problem with this week’s schedule (I had to manually setup a 1 time recording), next week’s episode now appears normally in the guide. I did have to setup a new recording schedule though, as the episode did not appear under the existing recording schedule in the DVR.

Got the following update from TBS, letting me know that my initial assumption was wrong. The release date for Miracle Workers Season 4 is currently unknown.

image

Hello Plex

I use EPG Location YouSee (30 channels)

Is it possible to see all for epg list for a country instead using a postal code.

I miss following that could be nice in the yousee list.

Channels missing:

See
Tv3 Puls
V series
V film premiere
V film family
V film action
V film hits

Regards

Jacob

The fix for this was released yesterday in Plex Media Server beta 1.30.2.6563

  • (DVR) DVR schedule is now corrected when the guide updates. (#13217/#12821)
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for Italy there is only a list of Local Broadcast Listings (119 channels) but I have more then 400 channel tuned that I cannot see. The 119 list has also lot of mistake, channel missing or with different numbers and so on.
How would it be possible to fix all this problems?

If I get full details, I can refer it to Gracenote and see what the response is. They do not have good support for all countries.

So would need post code and if the broadscasts are terrestrial or cable and if cable details of the provider plus for both cases web site url’s giving the lineups/list of channels for your area

The alternative is to find an xmltv solution and use that instead

For Denmark YouSee channels - i would recommend switching to the xmltv solution provided by @dane22 - see my earlier post here Live TV EPG - The update you’ve been waiting for - #1649 by sa2000

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I have added this information to the request

The initial feedback from Gracenote was that all these channels were out of scope for their database and they will now be looking into adding them

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Thanks sa2000 - really appreciate it, and I must say that i’m consistently impressed by the level of support you provide everyone in the forums! :+1:

@sa2000

KOXI-CD in Portland, OR just added a new channel 20.8 (i hope they stick and not change the programming this time.)

2 channels in green are fixed. The orange channels reported previously are still pending.

thank you for your assistance relaying these to gracenote.