I cannot guess what it might be
You can send me the xml tv file and I will try to replicate and investigate. If I cannot replicate the issue, then would need to get Plex Web diagnostics - perhaps browser dev console network logging and a har file sent zipped in private message.
Where are different problems with the EPG data
Lineup name: “YouSee A/S (122 channels)”
Country: Denmark, Postal code: 9000
Version of Plex Media Server: 1.30.0.6486 (Nvidia Shield)
The channel “001 DR1 HD (DR1HD)” is showing old EPG data, the program list is 1 week old (7 days) and it makes it impossible to record anything. To compare the Plex EPG with true data the URL to DR can be used - https://www.dr.dk/drtv/tv-guide
On all channels after midnight a show or movie is repeated in the EPG dataset, the show or movie is not actually showed tow times after each other. I is unusable EPG data around midnight every day.
The lineup from YouSee, are listing old channels that are closed or removed, and I guess new one is missing. Example the channel “021 DR3 HD (DR3HD)” is closed and removed, and I could not find the channel “dk4” in the list. The “TV2 Regionerne” different channels in each part of Denmark are missing, and not possible to select/show under Live TV without an EPG connection.
URL to a YouSee channel list 2022 - https://yousee.dk/hjaelp/api/assets/40I3dFd3PPOCZKOWsA3a5d%2F9e9c97409841191c4db81d3cb29f9eeb%2Fkanaloversigt_2022.pdf
I don’t know if it is the total list, to get that information you need to contact YouSee support - kundeservice@yousee.dk
There have been many issues with the EPG data from Gracenote for Denmark and there is an xmltv alternative for YouSee offered by @dane22 here [REL] epg-dk
I think it would be a better option for you to switch to that rather than us trying to get Gracenote to resolve the individual issues
@chrDK Further to my earlier post, the solution is through use of plugins and you would need access to the Plug-ins directory within the Plex Media Server application data area - so you would need to move the data from the default location to user accessible area
See Moving server data storage location on NVIDIA SHIELD | Plex Support
Guide data is missing/incorrect for NBC Sports Washington Plus. It is showing as “Sign Off”.
Channel #: 856
Channel Name: NSWAPHD
Location: Baltimore, MD 21224 USA
Provider: Comcast
EPG Location: Comcast Baltimore City (909 channels)
Current time: Jan 3 2022 9 PM EST
Plex Data:
Comcast Data (from Xfinity Stream):
Mapping:
Thank you!
Any update on these guide updates? Haven’t seen anything come through yet.
@sa2000
I have moved the Plex Media Server to accessible storage and applied the plugin epg-dk. It is working, I now have updated EPG data for Denmark. Thanks for the fast reply.
Thanks, my antenas are not pointed twoards LA. (north) they are pointing (south) twoards San Diego, I dont get any LA channels.
Thanks again, I really hope they can figure somthing out.
I have referred this to Gracenote who will be in touch with xFinity Comcast
I have asked Gracenote for an update.
In their original feedback they referred to these channels as “low powered stations” and said they were not included in their database
I have referred the errors to Gracenote
Thank you
Recent EPG data has the ABC (channel 4 in Seattle) show “The Rookie: Feds” on Tuesday nights at 9 PM only showing the episode name, and not the series title, so the shows don’t record.
Zip code 98012
EPG Location
Local Broadcast Listings (86 channels)
It has been 3 weeks since you submitted this to Gracenote and the channel hasn’t shown up yet. Does it normally take this long? Thank you.
I’m on the opposite side of the country and seeing this same issue on my lineup as well.
This appears to be a general issue with ABC and it’s impacting at least one other show (Home Economics).
Looking to add guide data for WRNT-LP Hartford local indy station.
What the actual problem or inaccuracy is with any related screenshots
Several OTA channels in my region are missing from Plex’s listings.
The lineup name (you’ll find the lineup name on the Live TV & DVR settings page under CHANNEL SOURCES )
Local Broadcast Listings (168 channels)
Channel number and channel name
A channel scan in Plex gives me the following missing channels:
14.2 UniMas
15.1 KQTA-LD
15.2 KQSL8
15.3 Crosngs
15.4 MBC
15.5 UChannl
15.7 K-LOVE
24.1 Diya TV
24.4 FunRds
24.5 Vietbay
24.7 NewsNet
24.8 NewsMX2
26.11 KTSF-11
30.1 KMMC-LD
44.6 Charge!
50.1 Estrell
50.2 UChurch
50.3 QVC
50.4 Timeles
52.1 KDTS-LD
52.2 Daystar
For airing issues, the airing times, time zone, movie or show/series and episode titles
n/a
Your country
USA
Postal code
94016
Region/market
San Francisco, CA
Version of Plex Media Server in use
Synology 1.30.0.6486
Hi chrDK
Was wondering, has the repeating data part of your problem also been resolved? It may relate to the issue reported in this thread that I’m waiting for a fix on:
The issue is time zone specific, so the repeat occurs at a time that is dependent on the time zone you are in. It only occurs for me when scheduled programming doesn’t neatly finish on the hour (so the problem only appears for certain channels).
Best Wishes
Rich
Hi Rich,
Yes, the problem with repeating programs is still present.
I see the connection with the time zone, the repeating programs are after 01:00 AM, Danish time zone is UTC +1. If a program finish exactly at 01:00 AM there are no repeating program, but every time a program has a start or end, before or after 01:00 AM, a repeating program is shown.
Server Version#: 1.30.0.6486
Player Version#: N/A
Tuner Make/Model: HDHOMERUN PRIME
Guide/Lineup name: Verizon Fios Burlington (MA , US)
Using XMLTV?: No
Channel number/Name: 52/552 TBS
Season 4 of Miracle Workers on TBS starts Monday, January 16 2023 at 10 PM Eastern, but with a week to go, episodes are not appearing in the guide.
Logs Attached (5.2 MB)
