Live TV restarts show after completion in web player

Server Version#: 1.20.1.3252
Player Version#: 1.20.1.3252
Tuner Make/Model: HDHomeRun Prime
Guide/Lineup name: Any
Using XMLTV?: No
Channel number/Name: Any

I’ve noticed over the last week or so that when watching a Live TV channel with the web player (i.e. https://app.plex.tv/desktop), when the show ends, it jumps back to the beginning of the just watched show instead of just continuing to the next program on that same station. For example, if I’m watching a show from 7am-7:30am, when the show is over at 7:30a, the player just jumps back to the start (7a) of the already watched show. It is expected that the next show at 7:30a should start playing.

This is something that just started happening; it previously worked as expected.

17 Likes

Confirmed. Filing a bug report.

6 Likes

I think there may also be a related live tv issue when trying to watch a currently recording show from the beginning vs live, I no longer see that prompt.

1 Like

Started observing this also when using the Android client on the shield.

It’s also been reported here:

I’ve had this happen and also saw reports from 3 other users.

I’ve done some tests. This seems to be completely related to an event related to the EPG switching episodes. If i spoof the xmltv to hide the episodes from plex, it plays the whole stream normally without looping back to the first episode.

2 Likes

This person is reporting that as well:

1 Like

Is there an expected ETA on a fix? I tried rolling back to plexinc/pms-docker:1.19.5.3112-b23ab3896 but the issue still persists.

2 Likes

Same problem here. I just started using Plex DVR too.

Same problem. At the same time, I experience playback randomly stopping with a “playback has stopped” message. See this thread:

1 Like

Same problem here. PMS running on Windows 10 PC. I have also had it jump back randomly in the middle of a show as well. I did not see any logs posted here but I do see it was confirmed as a bug. I have a log from earlier in the week when this happened between shows if you need it.

I am using XML guide and the tuner is HD Homerun Prime. Version is same as above – 1.20.1.3252

1 Like

Live TV is broken. It really sux as it is unusable at the moment. Any news on a fix and also an why it has been broken?

3 Likes

Yes, we are missing the beginning of every show at the top of the hour. It keeps replaying the end of the previous program. Can’t move to the next program and it isn’t recorded by Live TV, so we miss the start of the next program. Very frustrating… LiveTV + DVR is the whole reason we are paying the Plex subscription every month! It all started with the Server Version 1.20.1.3252 update. I guess I will try to downgrade until this gets fixed.

2 Likes

Noticed the same thing also, browsers and the windows plex app. Activity also showing weird things, when I am watching live tv it outlines some library scan media.

1 Like

No news here! It really sucks right now. I think after this get fixed it will be my last update for a long time. Things not getting fixed and others broken thats just not quality.
It is obvious that the developers are not professionals but again and again they still manage to hit a new lows.

2 Likes

The fix is to download the previous version. (Windows).

https://downloads.plex.tv/plex-desktop/1.18.0.1392-cf94f6a1/windows/Plex-1.18.0.1392-cf94f6a1-x86_64.exe

now I cant skip credits

I also have this issue, and it happens on chromecast as well, really annoying

The same mistake for me. Really annoying!

Best regards

Yes, LIVE TV & DVR has become completely useless for us. I tried downgrading to the previous server version that was working before AND installing the latest beta of Plex server (for Linux). It’s still restarting the previous program when the new program begins, (and it does it in “fits and starts”).It no longer lets us watch from the live TV recording before the current time and it gets completely lost when you rewind or FF within the current program. We have even see a big, low resolution “Plex TV” graphic come up briefly in the viewer when it bombs What’s going on?! We are watching on the Web player. Could that be the problem? Also, Ubuntu recently released a new version of Linux TV (Linux Kernel Media Subsystems). Could that be the problem? I have Plex Pass subscription for Live TV and it simply doesn’t work for us anymore. HELP! (I will gladly provide all platform and version information if anyone cares). Thanks.

1 Like

Same problem here with Plex for Windows - Player (the app) v1.20.0.1406 on Windows 10