Local media assets not displaying on some movies after server update to Version 1.0.0.2261

General Discussions
1

Some of my Movies folders are not displaying the local media assets after today’s server update. I have tried removing them, rescanning, restarting the server etc to no avail. The Local Media Assets is listed first on all of the agents. I have more than 800 movies on here and I really can’t go through them all to find which ones are not working and which ones are but from a few that I checked it is a lot. The local media scanner logs show that it see’s the files but just doesn’t display them. Here is an excerpt from the log…

2016-07-01 05:55:26,950 (2ba4) : DEBUG (model:32) - Loading model with GUID com.plexapp.agents.imdb://tt0443649?lang=en
2016-07-01 05:55:26,950 (2ba4) : DEBUG (model:234) - Deserializing from d:\PLEX\Plex Media Server\Metadata\Movies\7\e9bc768e63de18cdd19b95c694931ba41601d78.bundle\Contents\com.plexapp.agents.localmedia\Info.xml
2016-07-01 05:55:26,953 (2ba4) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/library/metadata/39921/tree’
2016-07-01 05:55:26,983 (2ba4) : INFO (logkit:16) - A Wild and Wolly Ride-behindthescenes.mp4 looks like a behindthescenes extra, won’t contribute to total media file count.
2016-07-01 05:55:26,983 (2ba4) : INFO (logkit:16) - Additional Scenes-scene.mp4 looks like a scene extra, won’t contribute to total media file count.
2016-07-01 05:55:26,983 (2ba4) : INFO (logkit:16) - Alternate Ending-scene.mp4 looks like a scene extra, won’t contribute to total media file count.
2016-07-01 05:55:26,983 (2ba4) : INFO (logkit:16) - Behind the Story Inspiring an Epic-behindthescenes.mp4 looks like a behindthescenes extra, won’t contribute to total media file count.
2016-07-01 05:55:26,984 (2ba4) : INFO (logkit:16) - Inspiring an Epic-behindthescenes.mp4 looks like a behindthescenes extra, won’t contribute to total media file count.
2016-07-01 05:55:26,984 (2ba4) : INFO (logkit:16) - Official Trailer-trailer.mp4 looks like a trailer, won’t contribute to total media file count.
2016-07-01 05:55:26,984 (2ba4) : INFO (logkit:16) - Found 2 media files in this directory, skipping local extras search: Z:\MOVIES\ACTION\10,000 BC
2016-07-01 05:55:26,984 (2ba4) : INFO (logkit:16) - Looking for movie media (10,000 BC) in 1 paths (root file: 10000 BC HD) with 2 media files.
2016-07-01 05:55:26,986 (2ba4) : INFO (logkit:16) - Paths: Z:\MOVIES\ACTION\10,000 BC
2016-07-01 05:55:26,986 (2ba4) : INFO (logkit:16) - Found 0 valid things for pattern (poster|default|cover|movie|folder|10000\ BC\ HD)-?[0-9]? (ext: [‘jpg’, ‘png’, ‘jpeg’, ‘tbn’])
2016-07-01 05:55:26,989 (2ba4) : INFO (logkit:16) - Found 0 valid things for pattern (fanart|art|background|backdrop|10000\ BC\ HD-fanart)-?[0-9]? (ext: [‘jpg’, ‘png’, ‘jpeg’, ‘tbn’])
2016-07-01 05:55:26,990 (2ba4) : INFO (logkit:16) - Looking for subtitle media in 1 paths with 8 media files.
2016-07-01 05:55:26,990 (2ba4) : INFO (logkit:16) - Paths: Z:\MOVIES\ACTION\10,000 BC
2016-07-01 05:55:26,992 (2ba4) : INFO (logkit:16) - Looking for subtitle media in 1 paths with 8 media files.
2016-07-01 05:55:26,992 (2ba4) : INFO (logkit:16) - Paths: Z:\MOVIES\ACTION\10,000 BC
2016-07-01 05:55:26,993 (2ba4) : INFO (logkit:16) - Reading MP4 tags
2016-07-01 05:55:27,000 (2ba4) : DEBUG (model:229) - Serializing to d:\PLEX\Plex Media Server\Metadata\Movies\7\e9bc768e63de18cdd19b95c694931ba41601d78.bundle\Contents\com.plexapp.agents.localmedia\Info.xml
2016-07-01 05:55:27,003 (2ba4) : DEBUG (runtime:88) - Sending packed state data (110 bytes)
2016-07-01 05:55:27,003 (2ba4) : DEBUG (runtime:924) - Response: [200] str, 16 bytes

Any ideas?

2

Found 2 media files in this directory, skipping local extras search: Z:\MOVIES\ACTION\10,000 BC

Could you please show a full listing of all files in this subfolder?

3

8to0scjub2h1.jpg867×187 74.2 KB

These are the files in the folder.

4

Rename the two “main” movie files to
10.000 BC (2008) - 1080p.mp4
10.000 BC (2008) - SD.mp4

Check for embedded wrong metadata (right click - Properties - Detail).
Then Plex Dance the whole folder and try again.

5

That seemed to work. Thank you. I guess I will have to go through all the movies to see if the extras are showing up.

6

It is very important to stick to the naming guides.
If Plex recognises two different movies within one folder, it disables local extras.

7

This seems to be happening on all of the movie folders that have more than one movie file resolution. I guess I will have to add release year to all of those files… why did this change?

8

@kgarland80 said:
This seems to be happening on all of the movie folders that have more than one movie file resolution. I guess I will have to add release year to all of those files… why did this change?

Technically it didn’t chenge. It has always been like this.
But, previously there was a safety net which helped when the user didn’t have it 100% right. This safety net was Google and they lately retracted a crucial API. So currently we must make do without the safety net.