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Please advise how I get Plex to update the metadata for an episode when I have changed the filename. The information being displayed is incorrect.

Neither your file name, nor your episode number is matching the episode information of Paw Patrol s09e16 that appears on TheMovieDB.org PAW Patrol: Season 9 (2022) — The Movie Database (TMDB) Which data source are you using? And which metadata agent has been selected for this library? If it is “Pl…

I’ve tried TheMovieDB.org and TVDB but neither is correct. How do I confirm the metaagent being used? Yes it is Plex TV Series, episode ordering is set to TheTVDB.

[image] Chazmaster: How do I confirm the metaagent being used? You look at the Plex media info XML of one episode. Look the the contents of the guid="... ( ← all lower-case!) property.

guid=“plex://episode/637294cd1764259353f495a9”

The latter was the correct one. It confirms that “Plex TV Series” is used. And if you have set it to use TheTVDB ordering, then you get “Pups Save a Sliding Chalet” as s09e16: https://thetvdb.com/series/paw-patrol/seasons/official/9

The episode is All Paws on Deck but if I change the episode number to match what is set in the TVDB, I still get the incorrect information

[image] Chazmaster: if I change the episode number to match what is set in the TVDB, I still get the incorrect information You’ll have to perform either the Plex Dance or at least “Refresh Metadata” on the whole show.

Metadata for episode incorrect after renaming the file

Plex Media Server

OttoKerner April 23, 2023, 11:29am 12

You’ll have to perform either the Plex Dance or at least “Refresh Metadata” on the whole show.

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Metadata for episode incorrect after renaming the file

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