Metadata missing on some shows no matter how many times I refresh it

Hello why do some of my shows not pull metadata for TV? Using Plex TV series agent no matter how many times I refresh metadata it doesn’t pull it and I know there is metadata for that show because it has it for every other season but one.

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We can’t help unless you tell us which shows. It may have to do with the episode order chosen. It we have may be bad or incomplete data. Or a number of possibilities.

Blindspot, season 3 to be precise just coming up episode 1/2/3 etc every other season is fine and they all follow the same naming order.


There’s 2 screenshots for comparison

it is importing the metadata properly for me so something is amiss. looks like it got metadata for episode 4 of season 3 for you

Are the rest mp4 files? if so do you have “prefer local metadata” enabled for library?

Have you tried the plex dance?

When most files work but some don’t this is usually due to episode naming or your season folder

Most often times I’ve seen this, as an example the show is named something like

Blindspot 2x4 instead of Blindspot s02e04

Sometimes it works, sometimes it doesn’t

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