Server Version#: Version 4.12.3 Player Version#: Lately I have had a few movies refuse to match. This problem seems to have gotten worse lately… The two that I have tried hardest to fix are these: Ixtab (2011) https://www.imdb.com/title/tt2340426/ Till Death Do We Rot (2019) https://www.imdb.…

Are they mp4/m4v files? If so, the embedded metadata may be causing issues. Leave your corrected file names in place and change your agent settings such that Local Media Assets is at a lower priority than the primary scanner for the agent (Settings -> Agents): [image] I’d do this for both Plex …

Hi philipsw and thanks for your prompt reply. Are they mp4/m4v files? They are. change your agent settings such that Local Media Assets is at a lower priority than the primary scanner for the agent (Settings → Agents): Already done that, for all Agents. [image] If that doesn’t work, try …

Weird. Having LMA at a low priority in the list and doing the Plex Dance should at least have gotten rid of the scene file name showing in the library. Do you still have the scene name in the directory structure that the file lives in? That could cause issues. Using your example, it should be so…

[image] pshanew: Do you still have the scene name in the directory structure that the file lives in? No, I changed that to the approved format also. I don’t know what to suggest either. I will have a look at editing the .mp4 file metadata, but that shouldn’t (I would have thought) been neces…

OK, I got them imported with the right file names. I did this by editing the metadata on the mp4 file to match the new file name. You can do this by right clicking on the file in File Explorer and selecting Properties. The old filenames are in the Details tab. You can change then there. [image] T…

Remove ALL metadata from the files. Do also move Local Media Assets to the bottom of the stack of active agents under ALL tabs in Shows and Movies: [LMAHack-Year20] Red - where it was Green - where it goes All names should precisely follow the naming guide. Your file names are great examples o…

[image] JuiceWSA: Remove ALL metadata from the files. Will they only match without metadata? Because I have thousands of files that have matched with metadata. [image] JuiceWSA: Do also move Local Media Assets to the bottom of the stack of active agents under ALL tabs in Shows and Movies…

[image] Petfish: as they are pulling the results from a cache that I seem unable to clear. [image] The Plex Dance ™ Tips, Tricks & How-Tos The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want…

I have done that multiple times now. It is still pulling search results from a cache.

Did you do every step of The Dance, in the exact order described? Did you move Local Media Assets under ALL tabs in shows and movies - or just for Plex Movie? Try clearing your lMDB cache - same place as TVDB’s cache: [image] TVDB Removing legacy SSL support - TV Metadata Failure…

Movies WILL NOT match

Plex Media Server Metadata & Adding Files

JuiceWSA January 20, 2020, 5:06am 9

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Movies WILL NOT match

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