Need help with subfolders in movie library

[reine.green_live.se]

Hi
This is about Synology nas DS416play and Plex server.
I need help with subfolders in movie library. I just cant make it work.
When to add folders into plex.
In my music folder on nas I can select subfolders, but in movies folder I cant select subfolders even though it is the same settings in folders on the nas.

[tom80H]

You might want to take a look at this post on Plex for Synology. Maybe there’s a hiccup that prevents Plex (local user plex) from seeing the content of your videos share.

Plex Media Server security changes for Synology users

Community Announcement - Synology users - Security update. Server Version#: Plex Media Server 1.15.4.994 and above By popular customer request and to improve the safety of your media, we’ve made a small but visible change to what PMS can do on your NAS by itself. We have removed user plex from the administrators group. This was a holdover from DSM 5.2 when it was required for PMS to run properly on the NAS. Now, with DSM 6 and above, this is no longer required. By doing so we’ve lower…

P.S. as you’ve opened a new thread on this topic I’m going to close the original one…

Select subfolders

Hi I have a folder called “Movies” on my nas, and below it are several subfolders. Why is it not possible to select a subfolder under “movies”? If I select the folder movies the whole folder adds. The subfolders are never displayed. It works perfekt in my folder called Music. /Reine

[FordGuy61]

Also check the Synology FAQ:

Synology FAQ - Questions, Answers, and How-To's

FAQ 19: Setting permissions to allow Plex access to media files Before beginning, it’s important to remember one key point; Plex doesn’t have any special privileges on Synology except for being able to access the Video Transcoding acceleration hardware. It cannot read any of your files unless you expressly grant permission. This is a fundamental principle of Linux (which Synology uses for DSM) Because of how Synology grants permission, access to files is broken into two different …