Well, lots of users were reporting issues continuously as you can see from these now closed long forum threads
New EPG and release - Live TV & DVR - Plex Forum
New Plex Guide Very Poor in UK - Live TV & DVR - Plex Forum
Could you get me screenshot and Plex Media Server log with debug enabled when setting up DVR with xmltv file - there are two methods - either an absolute path to an xmltv xml file or a url for web hosted xmltv epg data
see Using XMLTV for guide data | Plex Support
For logs see
https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
https://support.plex.tv/articles/200250417-plex-media-server-log-files/