@elan
Plex has been one of the greatest platforms for media management with great apps on every platform and device. Over the last 15+ years, I’ve helped no fewer than 500 people implement it, nearly half of which are now PlexPass subscribers. Now I feel like a MASSIVE FOOL.
WHAT IS THIS?
The new experience is absolutely terrible. The old experience was clear, refined, and reliable.
This new one is broken, frustrating, limited, and arrogant. Who in their right mind thought this was a good idea? Why don’t you actually ask the people who purchased the Plex Pass and have made your company possible what they value? You are now completely blind to it.
BRING BACK THE OLD INTERFACE. Just revert. Don’t try to salvage this. Look up “sunk cost fallacy”. Don’t fall into that trap with the new development you have done. Just bring back what worked and what we loved to use. Stop thinking you know better (you obviously don’t). Exercise a bit of humility and be willing to listen and learn. Apologize sincerely for this massive mistake that is obvious to everyone besides the decision-makers at Plex, apparently.
Fix this.
