I’ve looked at Plex.tv (where all servers and accounts live)
It looks like you overlooked one step (which is VERY easy to do)
It looks like the server isn’t attached (claimed) to your account.
This is easily remedied.
- Uninstall the server from Package Center – Use the KEEP option
- Now install again, HOWEVER
– Click the “Plex Claim Token” option
– Click “Get Plex Claim Token” hyperlink
– In the browser tab which opens, COPY the token
– Return to the Package Center tab
– PASTE the token in the box on the form
– Click NEXT NEXT DONE and let it install - If everything is successful (Internet OK), it will respond with your username and email.
Here’s the complete How-To with screenshots
