Server Version#: 4.4.1.1146 (TS-453A) / PlexMediaServer-1.18.4.2171 Player Version#: So I made a post a few months back, but it was closed automatically. I had the same issue back then, but when I downgraded to 4.3.6 + 1.17 my issue went away. Because Plex will require at least 1.18 going forw…

Are you referring to this procedure? [image] Repair a Corrupt Database | Plex Support Though rare, it is possible for your main Plex Media Server database to become corrupted. For instance, it might happen...

Yes. With it being a NAS I suppose you could try to Optimize first and see if it will upgrade before going through the effort of copying the file off to a pc and doing the repair.

I must say this is where it starts being a bit over my level of expertise. Does the optimization require me to SSH or is there some built in app or function I can use?

If the server is responding. https://app.plex.tv/desktop Server Settings> Troubleshooting There is also Download Logs & Download database. Did you upgrade your QNAP version to 4.4.1 before/after QNAP re-released it? I don’t know if this is your problem but some others have had their databases …

Firstly, thanks for taking your time trying to help me :slight_smile: As for your questions, yes I upgraded to 4.4.1 as soon as the first public release came, then downgraded to 4.3.6 and now upgraded to 4.4.1 again. I have always updated to the latest version of Plex as well as soon as it came out…

Optimize can be done with the the Plex Gui. Did you already do this: [image] Create a share for Plex Library Directory NAS & Devices NOTE: This should no longer be used, if PMS is version 1.19.5 or above, since now build into PMS. See Q28 of the QNAP FAQ If not on PMS 1…

Yes, thats how I got you the logs. So, I should downgrade and try to optimize? My only question is, is that the same as a database repair?

Can anyone confirm this works, downgrading to 1.17? I can still access my server remotely and play content, but I’m getting “settings unavailable” Across all attempts to access.

Optimize is not the same as a database repair, it make is contiguous for faster reads. If you go the repair route, be sure to stop Plex before you touch the database file.

Initially Direct Play via PKC worked, but after a short while the CPU went up to 99% and then not even that worked. Downgrading to 1.17 fixes all, just did that and will try to optimize and upgrade again. If that doesn’t work, I will try to repair. However, not familiar in SSH.

No remote access on 1.18

Plex Media Server Remote Access

pl_5309 January 17, 2020, 7:54pm 21

Optimize can be done with the the Plex Gui.

Did you already do this:

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No remote access on 1.18

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