Not authorized and Media server not found

Plex Media Server
1

Server Version#:1.32.6.7557-7000
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I have followed instructions to change permissions on both PlexMediaServer and media directory. This is a new NAS. I did try to replace old Plex files from one that was on my Mac. I have since deleted these.
Plex Media Server.log (115.0 KB)

Not authorized: http://192-168-0-107.marciaderbamita.direct.quickconnect.to:32400/web/index.html#!/setup/5b8e09de6f1755dc754b173c9aad953addb3326a

Media server not found: http://192-168-0-107.marciaderbamita.direct.quickconnect.to:32400/web/index.html#!/setup

lines from Plex Crash Uploader:
Oct 19, 2023 13:32:50.751 [140075120007992] INFO - Crash Uploader - Platform: Linux ServerUUID: 5b8e09de6f1755dc754b173c9aad953addb3326a UserId: NOUSERID Version: 1.32.6.7557-1cf77d501
Oct 19, 2023 13:32:50.752 [140075120007992] INFO - Pre-processed minidump directory: /var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Crash Reports/1.32.6.7557-1cf77d501
Oct 19, 2023 13:32:50.752 [140075120007992] INFO - Post-processed minidump directory: /var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/tmp
Oct 19, 2023 13:32:50.750 [140075152513032] INFO - Crash Uploader - Processing Complete.
Preferences.xml.renamed.log (343 Bytes)
Should there be more in the preferences.xml?

2

Documents to assist with running Plex on Synology NAS:
Installation & Setup of Plex Media Server on Synology
Synology FAQ - Questions, Answers, and a few How-To’s


You cannot use Synology QuickConnect to claim a server.

Option 1: From a system on the same network as the NAS, use a private/incognito browser window pointed at the IP address of the NAS: http://192.168.0.107:32400/web.

Option 2:
Step 1: Uninstall Plex Media Server. When given the option, choose Uninstall Only.
Step 2: Re-install the same version of Plex Media Server. Use the Plex Claim Token option.
Step 3: Login via http://192.168.0.107:32400/web. The server will already be claimed. You can then configure libraries, etc.

3

Option 1 worked for me. Thank you.