Panasonic TV app suddenly claiming server is offline

Plex Players Smart TVs
142

Confirmed :slight_smile:
Thank you @BigWheel and the rest of the Plex team!

1 Like
143

Fixed! Many thanks

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144

Works! Ask re-sync again and.. oplaā€™ā€¦ I will offer you a day a good glass of italian wineā€¦

2020-10-02 21.29.48
2020-10-02 21.29.48816Ɨ612 142 KB

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145

@BigWheel - Youā€™d da Man!!!
Big up the BigWheel everybody. Appreciate the time and effort of you and the Plex team.

Most people have free accounts and have not paid for the Plex Pass, so should be grateful for the app/server in the first place.
Going the extra mile and fixing a fault their not obliged to is a bonus. Want further support in future? Support the company and buy the Plex Pass, I will be.

Thanks again BigWheel and the teamā€¦ and everyone here that got involved positively!

1 Like
146

Thank you so much to @BigWheel and the rest of the Plex team for resolving this issue for us Panasonic users!

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15 posts were split to a new topic: Panasonic canā€™t sign in or connect to server

148

Thanks to BigWheel & the Plex team we are all sorted and life can go back to normal.
Appreciation from all us Panasonic users to you guysā€¦cheers!

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Hi!
I have the same problem as thefats50_gmail_com.
Canā€™t sign out and sign in again on the TV.
I remove the device from the Plex server, still the same issues :frowning:

Thanks

2 Likes
151

Also fixed for my Hisense! WOW! Thankyou!

160

You need to speak with BigWheel the Plex legend that fixed the first issue.
Sorry I couldnā€™t help.

2 Likes
161

Thanks for the fix Plex - back to working normally again for me now.

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As the person who started this thread, on behalf of all the Penny owners a big thank you to @BigWheel and the others at Plex for responding and sorting this. Appreciate you have to work with what are essentially ā€˜fit and forgetā€™ operating systems that manufacturers put on their ā€˜smartā€™ TVs.

1 Like
163

Hi again from France ! Itā€™s OK now. the problem seems to be fixed. It works for me since this morning. Hope the same for everyone !
Just had to login again
Thx a lot

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Iā€™m also experiencing the same issues, how do I update the Plex app on my Panasonic TV? Iā€™ve removed the app and reinstalled it but it shows, released 2018-06-05. So I think this itā€™s not issued in the market place yet. From the Netherlands by the way with a Panasonic Viera TX-55CS630.

Did people have to update their app or was this changed on the plex side of things?

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165

Thanks for fixing this Plex People :slight_smile:

Brian :slight_smile:

P.S. What is the problem with Panasonic anyway?

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@bigwheel

Would really appreciate some advice my 1 week old Hisense still isnt workingā€¦

any ideas please

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Fixed for me too after signing in again. Thanks! The FireTV Plex was not that goodā€¦

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how did you get it to work please

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All good here in Ausā€¦ on my panasonicā€¦ just had to log inā€¦ Thank you plex team for fixing thisā€¦

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You did not have to update the app on your tv? Iā€™m running 3.13.21. tried to remove and reinstall the app on the TV, but the version stayed the same.