Server Version#: 1.20.4.3517
Player Version#:4.46.2
I moved the directory outside of the library and deleted the Season 1 folder in the player. Still grabbed it as NOVA Season 1 when I moved it back.
How do you fix when the Season folders don’t have a “Fix Match” feature? I checked theTVDB and there is an entry with all the episodes I’m adding.
Fix Match the entire show, not a season.
The problem may be due to bad metadata embedded in the MP4 file.
Check your agent settings. Drag Local Media Assets (TV) to the bottom of the list for all three sub-agents - Personal Media, TheTVDB, & The Movie Database. Then refresh the metadata for the show.
No good. I thought about trying to figure out Filebot’s xattrib. Even after editing metadata on all five shows to correct for name still grabs as Season 1.
Now on PBS Online, these are under Season 45 Episode 101-106. PlayOn recorded these with that naming. I then run through FileBot and found TVDB had them under NOVA Wonders. So now I’m at what TVDB has for file naming and metadata Title. Still imports them as Season 1.
Try Plex Dancing the entire series. That will clean out old/bad metadata from the Plex Media Server database, which might be preventing a correct match.
If you really want to dig into the details, you can look at the com.plexapp.agents.thetvdb.log log files. They’ll show what metadata Plex is pulling for the shows.
For example, the TMDB ID for s01e01, What Animals are Saying, is 6665702. In the log file, you should see a query for https://tvdb2.plex.tv/episodes/6665702?lang=en, which is your Plex server pulling the info from servers at Plex.
{“data”:{“id”:6665702,“airedSeason”:1,“airedSeasonID”:762430,“airedEpisodeNumber”:1,“episodeName”:“What Are Animals Saying?”,“firstAired”:“2018-04-25”,“guestStars”:,“directors”:,“writers”:,“overview”:“The series premiere examines animal communication. Some animals demonstrate they can learn human language—like Chaser the dog, who recognizes hundreds of words, and Kanzi the gorilla, who understands some English spoken in context. Included: researchers who are deciphering how animals share information critical to their survival—from a cacophony of ultrasonic bat squeaks to spider thumps and mice mating songs.”,“language”:{“episodeName”:“en”,“overview”:“en”},“productionCode”:“”,“showUrl”:“”,“lastUpdated”:1524773480,“dvdDiscid”:“”,“dvdSeason”:null,“dvdEpisodeNumber”:null,“dvdChapter”:null,“absoluteNumber”:null,“filename”:“episodes/346741/6665702.jpg”,“seriesId”:346741,“lastUpdatedBy”:1,“airsAfterSeason”:null,“airsBeforeSeason”:null,“airsBeforeEpisode”:null,“imdbId”:“”,“contentRating”:“TV-G”,“thumbAuthor”:1,“thumbAdded”:“2019-11-13 13:07:42”,“thumbWidth”:“640”,“thumbHeight”:“360”,“siteRating”:0,“siteRatingCount”:0,“isMovie”:0}}
FWIW, I ran a quick test on my system. It recognized the show straight away, no Fix Match needed. Naming structure: /TV Shows/Nova Wonders/Season 01/Nova Wonders - S01E01.mkv
I really wish we had a SQL database to manually fix. I’d rather correct the issue in the database than thrash hard drives and wait.
