Play from last watched not working

[KJLRSA]

Server Version#: Version 1.15.3.876
Player Version#: Samsung Smart TV (UA55F8000) - 2.009 PMS Version: 1.15.3.876

Since the latest update the “Play from Last position” is not working. When a show was stopped in the middle, you were able to start it again from the last known position. Now every time a show stops, you can only start it again from the beginning. This is very frustrating. It worked perfectly and is now broken.

[cissamannen]

I have the same problem.
UE55JU6575

[darcilicious]

Assuming you’re using v2.012 (or older) than this is the issue; there will not be a fix since the developer of this app is no longer maintaining it.

Samsung TV - v2.012 - Resume won't work anymore

Server Version#: 1.15.3.876 Player Version#: 2,012 Unfortunately since the latest upgrade the TV Plex app cannot resume anymore the movies. The player shows how many minutes are watched, but when I click on player it starts from the beggining. Anybody has the same issue? Any workaround or fix?

[Vannia80]

I have the same problem. Any workaround or fix?

[darcilicious]

If you can downgrade your Plex server and keep it there, that is one option. Alternatively, you may want to get an over-the-top streamer to replace using the Plex app on your TV.

[kajuanbyrd]

Same problem, worked before last update.:
UN55JU6500FXZA
Plex app version: 2.012 PMS version: 1.15.3.876-ad6e39743

[Scuffers1]

In the same boat here too, PITA.

I understand the developer of the App is long gone, but what has that got to do with the issue?

Plex must have changed something to cause this? why?

Oddly, it ‘sometimes’ works on ‘some’ samsungs??

for reff, affected TV’s

UE65HU8500
UE40HU6900
LT32E390S
UE55HU7200

Is it possible to down-grade Plex server versions? - A warning about this would have been nice?

[darcilicious]

There is a bug in the older app for older Samsungs that was not developed by Plex. That bug didn’t show up until a bug on the server side was fixed for the majority of other clients.

@elan

the change in behavior addresses buggy behavior; specifically, when you are seeking around in a video, and then seek back to the beginning to make sure it’s not saved at that offset, that beginning offset was being ignored.

The change in behavior does make it more susceptible to buggy clients, and that’s unfortunate, but ultimately we made the decision to help the majority of clients.

Newer Samsung’s use the Plex developed/supported app and don’t have this bug.

[Scuffers1]

We get that, however, considering the user base, would it not be in Plex’s interests to come up with a new/updated app for the non-Tizen Samsung Smart-Hub TV’s?

I understand in the early days, resources were limited, hence why a third party wrote this one, but surely Plex is big enough to allocate some time to this now?

[Davechan]

I got the same problem after the upgrade, really annoying, regret for upgrading
pms

[Scuffers1]

On advice from here, I downgraded back a version,

it was pretty easy painless.

[Davechan]

Thanks Scuffers1, it works

[Vannia80]

Hi. I would like to know if any of those who had this problem have tried to update to the new versions of plex. And if they have updated if they continue giving the same problem. Thanks in advance

[KJLRSA]

I have updated to the latest versions and still have the problem. Actively looking for alternative systems now as Plex does not seem to care about this issue.

[robsy5]

Still no fix for this? Time to start looking into different home systems.