Playback Error An unexpected playback problem occurred

Server Version#: 1.40.0.7998
Player Version#: Chrome Web Player
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Capture

Thought this might be related to a corrupt file(s), but the files are fine. Web player randomly gives this error during playback via remote access.

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Have had the same issue on 3 different Windows PCs (10 and 11) since upgrading to 1.87.2.87-87488d5a. I have two media servers running 1.40.0.7998, one Synology and one Win10, and get the error using either server. Also just had it watching a PLEX steaming movie.

Server Version: 1.40.0.7998
Player Version: 4.124.1
Browser Version: Brave 1.63,162
Platform: WIN10 x64

I have the same issue. Downloaded and installed today. Played three videos, 1x TS, 2x MP4, all played fine initially, it interrupted between 7 and 12 minutes then reported the above depicted “Playback error” as reported by Chrisauito, Chriscarpenter12, laplonge, and MikeMoutopoulos. I checked the files with VLC with no issues. I restarted server and compiled the below logs. I have not attempted to play on any of my TV’s or phones since I upgraded.

One day I will learn to read the forum before I install a new version…
Plex Media Server Logs_2024-02-26_16-52-26.zip (4.1 MB)

FYI: "There was an unexpected error during playback" on all media (MacOS v1.87.2.87-87488d5a)

Couple workarounds in there: disabling library scanning and/or using a guest profile.

Server Version: Version 1.40.0.7998
Player Version 1.87.2.87-87488d5a
Platform: Win10 x64 Professional Edition
OS Version: 10.0.19045 Build 19045

Playback error so far only on Windows client, that started when I updated the plex server to this version. It is not file type dependent, the error appears on playback of any file type. My NVIDIA Shield is playing well. I will test the LG TV app next and report back.

If anyone needs logs please let me know.

Known problem with Plex Web & Plex Desktop.

Fix expected this week: Plex webUI Playback Error on refresh - #92 by Atomatth

Workaround: Plex webUI Playback Error on refresh - #58 by Atomatth

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thank you-

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