Server Version#: Version 1.21.0.3616*
Player Version#: Web Version 4.50.1 (although it’s the same issue on Android, iDevices, RokuTV, SamsungTV, PS4, and so on)
*I’ve been rolling back my versions to try and find when the version of before this was a problem, because I’ve been having this problem for the past several months/versions
Building off of " Playback keeps buffering with latest server update" as I’m having a similar issue and not seeing any help having been posted there.
Essentially, after a certain amount of time, sometimes a week, sometimes 36 hours, the server seems to go into buffer hell. By that I mean that it’ll play a few seconds then buffer, play a few seconds and then buffer. Killing the server application and starting it again seems to clear up whatever is going on, because playback returns without any issues for a while. This has ranged with quality (480p-4K) and bandwidth limitations (as myself and my family have different connection restraints. Also the number users hasn’t factored into it either because it’s happened when there have been 8 people streaming as well as when there’s only been 1.
I’ve noticed sometimes that this seems to occur when the library is scanning metadata. I don’t know if there’s a direct correlation or not, but it was something of note. I will say though, that if I cancel the scan, that doesn’t seem to clear anything up for the connections as the buffer issue will continue until I stop and restart the server software.
It’s been increasingly frustrating. I’ve been up to current on my versions, in hopes that there would be a resolution to this. But, this week it just became too irritating, so I’ve been rolling the versions back trying to find the before time, when it was working regularly without this particular issue. Hence my server version being “out of date” for the moment.
I’m not sure how to “recreate this” or where to look in the logs to help provide some additional details. If anyone has any thoughts on how I can accomplish that, I would happily supply the log files.
Any help, thought, or input would be greatly appreciated. I’m still holding hope that maybe this is a bug that’ll be worked out in future updates
