I have two Rasplex 0.7.1 RPi1’s running on two SDTV’s in my house. Occasionally, these players refuse to show up unless I restart the network (router). Sometimes, they will show on some phones ablets and not on others. Everything is on the same wireless. They are named “Kitchen” and “Library” on the network and they have valid IP addresses. Also, it’s never just one of them that doesn’t show, it’s usually both. They can be played locally and never lose connection to Plex or the network, so rebooting the Pi doesn’t help.
Any idea as to why this happens from time to time?
Updated both players to 1.0.1 and made sure PMS is at version 0.9.14.5.1595-5c6e524 (OSX). Still very intermittent. I also assigned each player a static IP on my network. Could it be because they both use a cloned image? Not sure why that would matter. Any settings I should check on the players?
You should not use cloned images as you get conflicts, see other posts in the forum regarding this. If you really want to clone settings copy the guisettings.xml file. suggest reflash of each RPi.
I can try that, but it doesn’t explain why Rasplex is visible on some devices and not others at random times. And since it seems to switch around availability on those devices, it makes me think there is a communication problem between Rasplex and PMS. The various Chromecasts and AppleTVs in the house don’t have an issue at all.
@neonsox said:
I can try that, but it doesn’t explain why Rasplex is visible on some devices and not others at random times. And since it seems to switch around availability on those devices, it makes me think there is a communication problem between Rasplex and PMS. The various Chromecasts and AppleTVs in the house don’t have an issue at all.
Thanks for the dislike on my initial response, I’ll ignore all future topics and posts in future.
As I seem to be the only one who replied I’ll wish you well with any other issues you may have.
(Oooops, there goes another Dislike, or maybe a WTF!)
@neonsox:
When you have cloned an already installed and used RasPlex SD card this will have copied not only the installed program and its user-defined settings, but also the login tokens that are supposedly unique for each player. So whenever any of those players communicates with myPlex or your PMS server it is quite normal for this to disrupt communications with any other player using the same ‘unique’ tokens. This practice will have thoroughly confused both servers’ notions of what players exist and how to reach them, which explains most of your problems.
Summary:
You need to start over with fresh installations for each RasPlex instance.
A future copy of any such instance should only serve as individual backup for that specific RPi device.
It should never be installed on multiple devices.
Thanks for the dislike on my initial response, I’ll ignore all future topics and posts in future.
As I seem to be the only one who replied I’ll wish you well with any other issues you may have.
(Oooops, there goes another Dislike, or maybe a WTF!)
Regards
No, your attitude just sort of sucks and your answers are trite, that’s all. But thanks for the guidance anyway as you clearly are a resource here.
When I said that I used the same image, I probably used the wrong wording. I didn’t clone one Pi from the other, I just used the same image downloaded from the site for both. I had to go through the Plex auth setup on each device. I can still redo them both, but I was hoping for an easier route, especially considering some devices (other phones, iPads, etc.) can see them randomly and they usually come up after I reboot my router for one play and then disappear again.
I was having weird connection issues (between the PMS and a client) until I figured that my router was not broadcasting UDP.
Once UDP broadcasting was activated, the issue disappeared
@neonsox said:
Enabled GDM but not DLNA so far. 32400 TCP/UDP is open. Hopefully, GDM will make a difference.
GDM may affect how well your local PMS server notices local clients on the LAN, but for casting or other interaction between clients it is what myPlex (== plex.tv) knows that matters. So it’s important that each of those players has logged in properly, and not just relies on unauthenticated local PMS access. And the same of course also goes for PMS, which must be properly logged in to myPlex and should be noted as accessible from ‘outside’. This can be checked in the Plex/Web submenu: Setttings > Server > “Remote Access”, which should include the indicator text “Fully accessible outside your network” when properly networked.
Other things that can interfere with client visibility include any conflict or error in their individual network configs.
For example, I once had a problem with one of my PCs not reaching some services properly, though it could reach others over the same network. This turned out to be due to a fixed gateway setting I had forgotten to update after changing to a new router with a different base IP. I recommend using DHCP for the network config of all Plex clients, as this should eliminate both that kind of error and any conflicts between their own IP assignments. And server access is always best handled through proper myPlex login, rather than using hardcoded server addresses (unlikely to allow proper client-to-client interactions).
