Plex 1.16.2 Unable to load DVRs after 1 July, hangs when trying to add new DVR

Tried the latest Beta as well … Version 1.16.2.1297

Same result … broken DVR. So not only screwed up the new EPG provider, but also broke the entire feature and screwed Australians out of EPG data.

Plex obviously has NO integration testing … Dev driven company with nothing but Unit tests. OMG talk about hopeless. How can I get a REFUND !!!

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Testing!? I don’t think that word is in their vocabulary!

Just adding to the ‘me too’ list

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My HDHR tuners can’t be loaded as well. Same versioning as above – just jumping on since this VERY important.

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Ditto

Same problem. I get to the point to enter my UK post code EPG input. It doesn’t find my local EPG and I can’t get the DVR to work without this. :frowning:

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I am having the same issues. I am running Windows 10, have a HDHomeRun Extend and am running Plex Version 1.16.1.1291.

I can find the HDHomeRun by putting the IP address in. It will find channels but then craps out with the never ending spinning wheel.

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Add me to the list. Shocked I have to pay for such shoddy software - the amount of times that the TV feature has broken in the few months I’ve had a Plex Pass through no fault of my own is appalling.

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Yeah! Before update, the mobile devices started not working saying I need to update. Hated that very much!! Then I updated and now nothing works! You really can not imagine how furious this makes me right now.
What now? How to fix it?
LinuxServer 1.16.1.1291

Note:
So I solved it by killing all Plex Processes (manually). Then restarting plex “service plexmediaserver start” and after start, deleting DVR entry and set it up again. Now I hope recordings work. But really, please test your software releases. By the way: DO NOT DEACTIVATE features by saying I need to update!

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Ya, that is very annoying. I found this out this weekend too. We can’t update right now due to this bug!! Dev’s can you respond please?

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The promoted 1.16.2.1297 to the stable channel while this bug is still present. :upside_down_face:

Can we have at least some acknowledge from Plex about the problem?

My DVR is broken since 1.16.2 as well.

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I have not had this issue and I’ve used every 1.6 beta version. While I’m happy about this I wonder what the issue is.

What?!?! Just applied the new update 1.16.3.1402. DVRs still broken. Humph

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Just found this post… Is Anyone's Plex Live TV/DVR Function Working?

Back up and running on the latest version!

This is incredibly annoying. I have a message saying there’s a new version but when i try to update there is no update available.

Furthermore i deleted the DVR per the advise in this thread: Is Anyone's Plex Live TV/DVR Function Working?

But i can’t continue when selecting the guide. I have the option to either select the country or point to the location of a XML file. But whatever i try the continue button is greyed out.

These issues are very annoying. Nobody from plex seems to be bothered enough to respond to the many threads about this issue.

Is Plex even aware? are they working on a fix? At least acknowledgement and ETA for a fix, even if it would take some time because it turns out to be a complicated issue would be helpful

Shield user here, and this worked for me too. You can force quit the PMS app on the Shield, open it back up, then if you immediately log in to the web interface to manage the shield, you can delete the DVR and recreate it.

Nope … no matter how long you wait deleting and re-creating DVR does not work. DVR setup does not complete.

Server Version 1.16.3.1402

Isn’t that typical of the Plex team. We broke all your stuff, and when people told us, we pushed it to stable.

So I rolled back, and I can’t load any TV guides, which means TV didn’t work. I removed my tuner, upgraded and attempted to re-add it, only to be unable to add a new tuner because the wizard won’t let me select a location for the guide. The feature is now completely broken.

The complete disregard with which Plex treats its paying customers is breathtaking. That’s me done recommending Plex to people.