Plex 1.16.2 Unable to load DVRs after 1 July, hangs when trying to add new DVR

Ok so tested Plex Media Server 1.16.4.1469 is available in the Beta update channel

Seems to work in Australia with HD HomeRun tuners and IceTV Guide. So having deleted the DVR tuner and re-added, seems to work as expected. Tested some basic scheduled recording and they look ok.

So DVR recording of Live TV seems to have a fix. Anyone else confirm?

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Hey, I’m using unraid/docker for plex too.

Could you provide a little more detail on how you fixed it?

I’m not sure where you “changed the version back” - THANKS!

Im running Plex 1.16.4.1469 via docker in HASS.io but still have the same problems. Certainly not fixed from where I stand. Im in Brissie and using a HD HomeRun Quattro.

Could you elaborate on your process to get plex working?

Would be nice to hear from Plex themselves about this bug!

Can you provide a bit more specific information about what you’re seeing, as well as platform, and logs?

Hi All,

Was this ever resolved? I deleted the DVR, then try to add the DVR (Homerun) again and then I get the screen which says"

To download an electronic guide we need to know your location.
Have an XMLTV guide on your server? Click here to use that instead.

I select English, however, nothing happens after that… Continue button never changes to clickable?

Any help would be great.

I’ve updated to this version still no luck.

What country are you in??? Some countries, like Australia, don’t have a EPG available yet and must use an XMLTV guide…

I’m running Plex in Docker on a Synology NAS. It was installed as the HASS.io add on. I am in Brisbane, Australia, but given I used to have no issue with this feature I’m struggling to figure out why it’s stopped working.

I’ll try to set up the DVR again, download the logs then post them here.

I recently rebuilt my Plex server by backing it up, upgrading the storage, fresh reinstalling Win10 Pro 1903, and restoring Plex. I used the instructions here. Now I can’t get either of my HDHR Primes to work. I’ve updated from the public release to 1.16.4.1469 beta. I’ve managed to delete both tuners and now at the bottom of the DVR admin page I get “Unable to load DVRs”. This is frustrating.

I just installed the new Plex Server version, restarted.

Then delete the DVR and Setup again. Previously I could not complete the setup, but now it seems to work. But I do have an IceTV subscription for EPG data, because Plex’s new EPG provider does not provide Australian EPG data.

Im guessing thats what the issue is then, I have no EPG subscription but Ill endeavour to get the logs posted tonight just in case there’s something else going on.

Yep, as an AU user, I didn’t know about changing Plex EPG provider, or that the new provider had no AU EPG data … until it broke

I tried to add the HDHR that is wired through a unifi switch on my network. I left plex for around 5 minutes looking but it came up with nothing… Didnt even time out.

Plex Media Server Logs_2019-08-16_19-15-35.zip (4.4 MB)

@mikeyman22, so whats the story in Oz? Do we need to subscribe to any one in particular?

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