sudo ls -la /WinShare/Media/Films
ls: cannot access ‘/WinShare/Media/Films’: No such file or directory
Yeah so basically there’s no /WinShare/Media/Films lol.
do: sudo ls -la /WinShare
if that exists. do: sudo ls -la /WinShare/Media
If nothing works do sudo ls -la /
Warning on that last one. If you paste it here, everyone will be able to see what you have on your root. Should be safe if you have a default install.
The / is an invalid option so I left it out.
ls: cannot access ‘/WinShare’: No such file or directory
root@freenas[~]# ls -la
total 42
-rw-r–r-- 1 root root 0 Jul 11 2022 -
drwx------ 10 root root 28 Sep 14 17:57 .
drwxr-xr-x 21 root root 31 Sep 10 17:48 …
-rw------- 1 root root 127 Oct 18 2020 .bash_history
-rw-r–r-- 1 root root 1128 Jul 22 09:35 .bashrc
drwx------ 3 root root 3 Apr 17 2022 .cache
drwx------ 4 root root 4 Sep 6 15:01 .config
-rw-r–r-- 1 root root 1023 Jul 22 09:35 .cshrc
drwx------ 3 root root 3 Sep 6 15:01 .freeipmi
-rw-r–r-- 1 root root 179 Jul 22 09:35 .gdbinit
-rw------- 1 root root 34379 Apr 19 17:34 .history
-rw-r–r-- 1 root root 80 Jul 22 09:35 .k5login
drwx------ 3 root root 3 Apr 17 2022 .local
-rw-r–r-- 1 root root 328 Jul 22 09:35 .login
-rw-r–r-- 1 root root 0 Aug 29 17:06 .midcli.hist
-rw-r–r-- 1 root root 507 Jul 22 09:35 .profile
-rw-r–r-- 1 root root 1128 Jul 22 09:35 .shrc
-rw-r–r-- 1 root root 865 Jul 22 09:35 .shrc.pkgsave
drwx------ 2 root root 3 Sep 10 17:36 .ssh
-rw-r–r-- 1 root root 213 Jul 22 09:35 .warning
-rw-r–r-- 1 root root 180 Oct 20 2020 .wget-hsts
-rw-r–r-- 1 root root 90 Jul 22 09:35 .zlogin
-rw------- 1 root root 255 Sep 14 17:57 .zsh-histfile
-rw-r–r-- 1 root root 667 Jul 22 09:35 .zshrc
-rw-r–r-- 1 root root 961 Oct 20 2020 emby-server.json
drwxr-xr-x 3 root root 3 Jun 27 2021 samba
drwxr-xr-x 2 root root 3 Jun 27 2021 syslog
drwxr-xr-x 3 root root 3 Aug 29 17:03 tdb
root@freenas[~]#
you forgot the / (slash), do: ls -la /
oops, I put / too close, and left a space now
root@freenas[~]# ls -la /
total 36
drwxr-xr-x 21 root root 31 Sep 10 17:48 .
drwxr-xr-x 21 root root 31 Sep 10 17:48 …
drwx------ 3 root root 11 Sep 14 08:27 audit
lrwxrwxrwx 1 root root 7 Sep 10 17:36 bin → usr/bin
drwxr-xr-x 3 root root 12 Sep 14 08:25 boot
drwx------ 3 root root 4 Sep 14 08:23 conf
drwxr-xr-x 6 root root 16 Sep 14 18:07 data
drwxr-xr-x 18 root root 4400 Sep 14 12:07 dev
drwxr-xr-x 128 root root 244 Sep 14 12:07 etc
drwxr-xr-x 3 root root 3 Sep 10 17:48 home
lrwxrwxrwx 1 root root 36 Sep 10 17:37 initrd.img → boot/initrd.img-6.6.32-debug+truenas
lrwxrwxrwx 1 root root 41 Sep 10 17:37 initrd.img.old → boot/initrd.img-6.6.32-production+truenas
lrwxrwxrwx 1 root root 7 Sep 10 17:36 lib → usr/lib
lrwxrwxrwx 1 root root 9 Sep 10 17:36 lib32 → usr/lib32
lrwxrwxrwx 1 root root 9 Sep 10 17:36 lib64 → usr/lib64
lrwxrwxrwx 1 root root 10 Sep 10 17:36 libx32 → usr/libx32
drwxr-xr-x 2 root root 2 Sep 10 17:36 media
drwxr-xr-x 5 root root 5 Sep 14 08:27 mnt
drwxr-xr-x 3 root root 3 Sep 10 17:47 opt
drwxr-xr-x 2 root root 2 Sep 10 17:37 packages
dr-xr-xr-x 602 root root 0 Sep 14 12:06 proc
drwx------ 10 root root 28 Sep 14 17:57 root
drwxr-xr-x 39 root root 1220 Sep 14 17:57 run
lrwxrwxrwx 1 root root 8 Sep 10 17:36 sbin → usr/sbin
drwxr-xr-x 2 root root 2 Sep 10 17:36 srv
dr-xr-xr-x 13 root root 0 Sep 14 12:06 sys
drwxrwxrwt 9 root root 240 Sep 14 18:10 tmp
drwxr-xr-x 15 root root 15 Sep 10 17:38 usr
drwxr-xr-x 16 root root 18 Sep 14 08:27 var
lrwxrwxrwx 1 root root 33 Sep 10 17:37 vmlinuz → boot/vmlinuz-6.6.32-debug+truenas
lrwxrwxrwx 1 root root 38 Sep 10 17:37 vmlinuz.old → boot/vmlinuz-6.6.32-production+truenas
root@freenas[~]#
Two common places are /media and /mnt
So see if you can find the directories you’re familiar with inside them. Do: ls -la /media and ls -la /mnt
root@freenas[~]# ls -la /media
total 3
drwxr-xr-x 2 root root 2 Sep 10 17:36 .
drwxr-xr-x 21 root root 31 Sep 10 17:48 …
root@freenas[~]# ls -la /mnt
total 88
drwxr-xr-x 5 root root 5 Sep 14 08:27 .
drwxr-xr-x 21 root root 31 Sep 10 17:48 …
drwxrwxr-x 22 root nogroup 51 Sep 5 19:16 Backup_Data
drwxr-xr-x 4 root root 4 Aug 30 20:20 CCTV
drwxr-xr-x 12 rob-Z97 nogroup 40 Sep 6 08:43 WinShare
Okay now do: ls -la /mnt/WinShare/Media/Films
Yes that list all my films, and they all belong to plex so to speak
1st 2 lines
drwxrwxrwx 22 plex plex 28 Sep 5 20:45 .
drwxrwxrwx 9 plex plex 10 Sep 13 19:04 …
Go inside your Films diretories. I assume you have them in subfolders, like /mnt/WinShare/Media/Films/Titanic (2001)/
Then look at the permissions of the movie files. Are they also rwxrwxrwx? Are the movie folders also rwxrwxrwx?
A couple of things here: First, I can see the films in a network folder on my desktop, but I can’t see the permissions for each film, could not be determined. I don’t know to check them.
The Films dataset permissions are group and owner is plex with full control
Sorry I missed this:
From the ls -la / command , the listing of all the films have
rwxrwxrwx 2 plex plex 3 Sep 4 2022 ‘Glass (2019) [BluRay] [1080p] [YTS.AM]’
find one of the movie folders that you can see on your network folder. Copy the name of the folder (presumably it should be a movie name, like Titanic (2001).
Then do: ls -la /mnt/WinShare/Media/Films/[folder name here]
Sorry I missed this:
From the ls -la / command , the listing of all the films have
rwxrwxrwx 2 plex plex 3 Sep 4 2022 ‘Glass (2019) [BluRay] [1080p] [YTS.AM]’
Oh you have spaces so do: ls -la “/mnt/WinShare/Media/Films/Glass (2019) [BluRay] [1080p] [YTS.AM]”
Anyway, on the Plex library this is the address you should use: /mnt/WinShare/Media/Films/
Yes that is what I thought and tried but no media files are there under Films in Plex.
This why i have tried other combinations to if they picked up the media files, but they didn’t
add /mnt/WinShare/Media/Films as a path in your library, preform a scan, and then upload your server logs.
EDIT Is plex running on the same computer that you are running these commands or is it running on a NAS?
Plex is running on TrueNAS Scale 24.04, all my media files are on the NAS.
He means the plex logs. In the plex server settings there’s a button to download the logs.
Sorry, I misunderstood.
No, if you see the link in the server logs <= See yellow link, it will show you how to download the log zip file that I was asking about.
