Plex doesn't see new movie

Plex Media Server Desktops & Laptops
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Server Version#:
Player Version#:

(Settings says version 4.22.2, but I don’t know if that means one of the above. Sorry.)
This is an odd problem. I’ve a movie folder with some movies on - a mix of .mp4 and .mkv. All follow the same naming structure - moviename.mp4, for example. I’ve just added another movie (newmoviename.mp4) but even after a library scan, Plex doesn’t see it.

Can anybody help, please?

Thanks

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A Movie Library/
… A Movie (YEAR).xxx
…Another Movie (YEAR).xxx

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Since on linux, check rights and ownership of the newly added file, and compare with others that works

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@JuiceWSA, that’s the way it’s set up. It’s all in a partition called media , which has a long alphanumeric number to identify it. So, the address is
/mnt/ab12cd34…etc/films and then within films, moviename.mp4, for example

@dane22, I made certain the permissions were the same as for the other films (they play). Even after changing them to match, Plex still doesn’t see it

Thanks

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IF Linux works without having to name your files properly - a whole lot of people are probably gonna switch to Linux.

@dane22 can take it from here I think.

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Do the Plex Dance (And make sure you do ALL the steps), and after that, upload a zip wirh the logs, as well as name the movie so we know what to look for

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Solved. My stupidity. Plex was looking at a similar (but old) folder. New film is in new (current) folder. It works now.
Duh!

Thanks for the help

Oops, spoke too soon. Still not seeing it, but I think this is the reason. I’ll check again. (I wish Linux would show partitions by name and not by alphanumeric strings - it used to.)

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